Walls are paper thin. Nice space, decent hot tub. Close to the hill.

Well equipped, comfortable and convenient. Ski in and out. The personal hot tub such a great plus after a long cold day skiing! Good value for the size, amenities and location. THANKYOU!

We've stayed at the Palliser a number of times for Christmas since covid. It's a great ski in/out option for our family. I love that the kitchen has everything needed to do a nice Christmas Breakfast. Great hot tub on the deck over looking the hill.

Damaged items included blinds, flooring, bedroom door handle , burnt out light bulbs, dirty kitchen dishes

The suite was comfortable and roomy. It was so peaceful on the mountain, the views are amazing. Some care and attention to the property are needed, as well as a good vacuuming behind nightstands, dusting of blinds baseboards etc. This wouldnt deter me from staying again though.

mountain views,

Nice location, well equipped kitchen, very spacious and heated bathroom floor. Easy access to underground parkdale and luggage trolley available.

Typically I would rate a LOT higher as we have visited several time prior. This visit fell way below par. Specifically stay in rooms with hot tubs as it allows much needed relaxation. The hot tub was a lovely shade of green that only could be found in Oz. This must have been a known issue as a person came to drain it on Saturday. This should have been completed prior to a guests stay. This even completely disrupted our day as we have to wait around 2.5 hours waiting for the tech to complete throwing our plans for the day out the window. Long and short this was a substandard condition has left a foul taste in our mouths and will be apprehensive on returning.

Our room was dirty. There was no housekeeping at all the entire time we were there. No one would answer the front desk phone. It was like a ghost town. On top of that there were lights out in the room that didn’t work. Overall, it was just a horrible experience.

the elevator didn't work the two days we were there. not good as my elderly parents had a hard time walking the stairs with suitcases

It was a beautiful property, just very annoyed elevators were not working and we were not informed. It was a lot of stuff to haul to tge third floor using stairs

The good, this proper is beautiful. It was clean and had everything we needed. It had a beautiful view of the mountains and the private hot tub was a nice touch. The bad, for starters there was not one staff member manning this hotel. When we arrived we had to proceed to a different hotel to check in and get our keys. We there learned that their is just one front desk person for the four properties and only available from 8 am to 6pm. There were no staff to assist at the property we were staying which brings me to the second problem. We got locked out of our room twice and the parking garage. Having to stand in the cold while waiting to reach someone on the emergency line took about 30 mins. Then we had to wait for someone to come to the property. This did not sit well as it was raining and cold. Second The security if there was an issue or emergency in the hotel, again there was not one staff member to help. This would take about an hour for someone to reach them and for them to arrive. Third internet did not work. It was not that it was poor. It simply did not work. Fourth, the elevators did not work. We had to climb four flights of stairs with bags, groceries etc. Fifth we requested clean towels on our second day. We never received them. Lastly expedia required a half payment deposit for the booking. However when we checked out the full amount for the two nights was charged to my account and I was told that i would need to check into things with my bank. Not recommended.

I like the location. The kitchen could do with more cooking equipment and utensils as we needed to cook due to no other dining options being open. There wasno wifi router in the room so we weren't able to connect.

Really nice

Very limited services available. Most services were shut down except on weekends.

We are doing a Canada holiday with the intention of staying at Jasper - so after the wild fire had to change plans, so the Pallister Lodge was not in the original plan, but on seeing they had a room free we just booked, as everyone else was also making alternative arrangements. So glad we did. Room was beautiful, bed was comfy and amenities perfect. We found out about Boo the Bear when booking so also got to meet him, and lunch at the Eagle Eye was yummy. All in all, had a fab time - just wish we could have stayed longer!

The rooms were very nice and clean. They had smart tv’s which would easily hook up to streaming services. The hot tub was in very good condition. The only things I would complain about was the water pressure in the showers were very low, I understand why they do that, to conserve water. But it is very hard to feel clean with no water pressure. Also there was very little parking.

Solid room with everything needed for my 4-night stay in Golden. Except for the tub faucet strangely not staying open, everything was great!

Got the best views

Room was clean had laundry in room. Being off season there us not a lot of food options. Buy food in town.