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The bathroom floods when the shower is used as the water wasn’t draining quickly enough and the floor was level with no lip to stop the water. The freight trains are loud through the night but worse were the other guests slamming doors and raised voices in the corridors. Corridors could do with a paint as they were badly bashed making it look tatty. The breakfast however was good for £10 and the room was clean with good linens and towels.

We will be staying here again

Perfect location

Great location very near the station, not far from the town centre and close to the football ground. Big hotel, welcoming friendly staff. Nice room. Spacious and clean. Very nice bathroom. The bed was fairly comfortable, not great but above average, not too bad. Amazing continental breakfast. Overall, decent value.

Very close to the town. Centre. Nice bar, great breakfast and comfy bed

Awesome

My experience here was very mixed as it began horrendous but picked up towards the end. We begin at 2pm which was the check in time at the hotel and what they list is the check in time on the website, to note we was also not able to park in the car park as the they had decided to allow two coaches to park in there and stopped any other cars being allowed to use the car park. We get to the check in desk to which they say we are not able to check in 6:30pm! What hotel has a 6:30pm check in time, they refused to allow anyone in the hotel for the day till 6:30pm, I’m not sure how on earth a hotel could have a day like this however I feel how all the people were treated before check in was absurd,making people wait outside till the late check in time they have now made up. We eventually come back after paying for extortionate parking elsewhere to be able to check in. I say the day got better as the football was on downstairs in the lobby and the rooms seemed fine, however the noise of a train station kept us up till 11:30pm.

Great as always

Very well kept and the staff were really helpful

Fabulous hotel in a convenient but grubby location. This hotel on the Quayside would be famed imo. Great everything: staff, rooms, food.

Stayed with my fiancé, they had a Christmas party going on. Wasn’t disturbed at all, lovely place to stay -Ant and Nat

Stayed here several times. warm welcome and great vibe on check in with large open plan bar area. Room was comfy and clean, bathroom also good. Great value. Thoroughly recommend.

We'll be staying here again.

We'll stay here again 👍

We'll be staying here again. Friendly staff

As always, the staff and hotel were brilliant. My only issue is the the rooms heating was not working. A fan heater was provided but too noisy to have on if you wanted to fo to sleep.

On arrival wasnt sure what to expect but place was outstanding and clesn bed very comfortable shower amazing like a wet room design with rain head , lifts avaiable , breakfast amazing only grudge was 10 pound overnight parking charge at bnb hotel but was ok with that from the outcome of our experience

No parking

I'll be staying here again. Great atmosphere and services. Affordable prices 👌

Thx