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Room was very clean and spacious with the biggest cosiest bed. Nice variety of drinks in the room. Bathroom facilities very good. We used the hotels restaurant and the food was outstanding. Lovely cosy fireside seating to relax into. We will definitely return.

Cosy rooms, excellent food and lovely welcoming staff

An amazing hotel. Definitely returning. Friendly staff, great location. Love it

Great stay, very comfortable although not a fan of the sloped roof in the India Mews. The soundproofing is a little poor, as could hear neighbours marching around. Otherwise, staff were excellent and attentive, the breakfast was delicious with plenty of fresh options and the grounds are spectacular. You feel transported to another, classier and more wonderful era.

Our stay was amazing,a stunning place

I only had a quick visit to Berwick Lodge, late arrival and early departure , but it was a very comfortable stay with a lovely breakfast in the morning. A little pricey compared to others but still nice regardless. Will happily return

A beautiful hotel in extensive grounds. The staff were friendly and helpful and the food was excellent. The only problems we encountered was the tiny bathroom with a low beam which resulted in banging ones head if not extremely careful, and the room door which could be closed only by giving it a loud bang, and the handle being prone to fall off.

Stayed here previously and we had a good room in the main house. This time we were in the annexe (Caspian) and the room was small with no soundproofing from the adjoining room (you could hear next doors TV loud and clear). Avoid the annexe!!!

A Hidden Gem of a Hotel. Staff Are All very Friendly and made us Feel very Welcome. Food is First Class. Grounds are very well Manicured. Excellent base for Visiting Bristol, but you will need a Car as Hotel is off the Beaten track.

Was an amazing experience, extremely comfy bed, such a unique room and a great bathroom too. Will definitely come back. Only issue I came across was the walls are quite thin so could hear the reception area from our booked room and the room above ours had squeaky floors, so could hear them move about and use their shower. Was only a minor inconvenience

I upgraded the room on arrival. I asked for extra milk and tea on evening and had to ask again the following morning as we didn’t receive it. Upgraded room was lovely staff always friendly but our room had mould in shower I did report this to reception. I thought they might of discounted the bill on check out but didn’t which surprised me.

Our stay was perfect. From the moment we arrived to the moment we left, nothing was too much trouble for the staff.

This is not a 5 star hotel ! Don’t have time to go into detail.

Fantastic boutique hotel, friendly attentive staff, lovely building. Superb.

Really nice place. Lovely location. Friendly staff. A place of character and charm. Within easy reach of retail park (although you wouldn't know it) and Avonside Docks

We had a wonderful 2-night stay. The Ionia suite is wonderful with its huge bathroom and balcony! We ate at the restaurant our first night and had a tasty meal. This is a wonderful setting so close to Bristol’s services. If driving yourself, look at the signs closely or you’ll think you’ve only found a narrow drive to a sports facility.

That car park was quite poorly lit and the room was in an annexe away from the hotel up a steep set of iron stairs. The heating in the room didn’t work whilst I was there and the temperature in the rim was 10c . The Caspian room which I stayed in was very small considering it cost £144 … the bathroom was freezing cold … glad Ti Leave.

Unbelievable stay such warmth and the welcome from Rhianna was second to none, scrummy food and delicious cocktails thank you - we hop to return

A hidden gem. Dripping with history and class.

We stayed overnight the day after our wedding in the Troya room. Taken aback by the decor especially the bathroom which is just stunning! Classical music playing as we entered the room was a lovely touch. We then had a leisurely afternoon tea the following day which was a lovely way to extend the experience a little longer. The grounds are so beautiful, already looking for an excuse to return. Yes it is expensive but we found it good value when compared with comparable venues.