Check in and check out were no problems. Followed the instructions that were sent to email on the day of registration. Location - the center is 10 minutes walk away, paid parking is 3 minutes away 20 pounds per day, free on Sunday. Communication - I used email, the answer was immediate. Of the minuses, do not forget to make a deposit (it is clear why).

A good condition handsome old house in a prime spot on Mill Road, Cambridge’s “second city Centre”

Booked this place with some trepidation due to the negative reviews but was the cheapest and most conveniently located. Check-in process was a bit fiddly but the online live chat staff was responsive and helpful, even sent a follow up text message to check if everything went smoothly. Room was as described and clean, everything worked (although bathroom sink was a bit blocked and TV signal was poor, but nothing major). Cleaning staff always pleasant and polite. Kitchen is quite well-equipped. Enjoyed meeting and socialising with other travellers in the kitchen/living room area. Overall pleasantly surprised and would recommend for a short budget stay.

The apartment is really clean and comfortable. Checkin was however a bit difficult. There are a few steps you need to take online before you reach the apartment. Better to do these a day before you arrive.

I was assigned a number that wasn't reflected on the main blue door, and it took a while to figure it out also considering it was a late check in. Thanks to a couple of students in house and customer service emergency who finally rang back. while the bed and pillows were super comfortable and AC was working, the rest of the amenities were not as great. fridge shelves kept falling, bathroom sink blocked, i couldnt get hot water later in the night, none of windows opened except the toilet one, the heating element is very hot and i kept touching it with my elbow accidentally. living area blind string was broken and neither the window nor blinds could open. floor wasn't very clean, and exterior was worse. suggestion: include a full-length mirror and bedside lamp. for gb137 per night i definitely deserved better, had to check out a day early due to the sink and cold shower situation.

Unkind staff, inflexible rules, absolute Lack of Help for thé traveller

New to the City Centre. Equipped . One comment is that they should de odorize the room for the next guest .

It was good option for stay in Cambridge

I would have liked to be informed about the stairs

WIFI stopped working after couple days & wouldn’t come back on before I left. Service couldn’t help. As I was traveling for business this was a major inconvenience. Sockets not sensibly placed. Mold in the bathroom & the shower was leaking.

Bin was not empty for three days Needed new towel every day Didn't change towel day 2

Would have expected a little better given the price. Good location and service. Mattress was shocking. Window did not fully close. Noise in room was loud due to buildings boiler location. Finish in room was poor. Travel lodge up the road is comparable in price, and at least the finish there is good. Shower worked; redeeming feature. Overall, would only return if no other accommodation options.

The room was very comfortable and cosy. I stayed here for two nights and I enjoyed myself. After working hard for two days was just what I needed. Will definitely book again.

The welcome was very warm and accommodating. The tour around the facilities was also great. But on getting to my room nr2 it seemed it hadn't been dusted in weeks the TV remote was covered in dust as was the bed rail and desk. The sheets were clean but not fresh. The carpet is horribly stained. I only notice these thing more seriously as I am in the hospitality business as well and if guests are paying for something they at least want it to be clean.

My room was really cute and modern. Shower had hot water. Kitchen for everyone was a big plus ! Distance to city centre was fine and easy walk. Check-in was little bit difficult to open the box with long nails but it was okay.

it was ok for a place to get your head down if you are going for a night out.

Pedir un deposito ademas de haber pagado previamente la habitacion no es acceptable. Dificil acceso En el ba;o ni siquiera un vaso de plastic Hebitacion ruidosa Colchon espantoso

1. instruction is not clear. key safe refers to room 11, but the room is actually 3B and located in the back of property. 2. bath room corner on the floor is black mouldy. 3. room doesn't have radiator only provide air conditioner. the whole night is cold.

Very good

The room was cold, and dirty. The mattress was bend and soft. The manager hasn't be helpful at all as I was checking online for the room and seems that I booked 2 instead of one and in one minute, rang to say that it was a genuine mistake and he didn't want to refund for the room. Really a bad person. A greedy person that only think for his business. What has he won with me. I will never ever come back or recommend it to anyone.