very comfortable!

I had a wonderful time! Thank you for your hospitality.

室内はシンプルで今までのタイプのホテルでないので戸惑いました。タブレットでの色々な事、例えばテレビのプログラム、部屋の電気の光の調整など便利です。

日本のホテルと比べてはもちろんいけないのかもしれないが清掃のレベルなどは低かった。タオルの変え忘れが一回あったり、ゴミ箱に捨ててたものが回収する際に落ちたようで玄関に散乱していたこともあった。受付のスタッフの印象などは良い。立地も駅の真上にあるホテルで便利だった。

まずアーリーチェックイン！ で、お部屋入った瞬間、うわー！！ Tower Viewにはしていたけど、ここまでとは！ お部屋はコンパクト。1人用。女子2人には絶対おすすめできない。 何もかもすべてiPadで快適。 コンテンツにはヨガプログラムも。 去年は別のホテルに泊まったけど、断然ココ。 お掃除はゆるいけど（笑）、スタッフのみなさんが楽しそうなのってうれしい。 朝食も◎ 1階のスペースも◎ Tower Hill直結でどこにでも行きやすい。 近くにCoopあり。 ロンドンの定宿決定。

立地はチューブの横にあり、タワーやタワーブリッジも徒歩圏内でとても良い。とても合理的にサービス設計されています。

Not the best. Rooms are dirty and free water is also filthy. Rooms designed cutesy and tech forward but with a lack of common sense. I.e shower build and the sink outside the bath

I love the staff, very helpful and always available. I liked the location and hotel vibe.

Sempre citizenM a Londra. Situato sopra la fermata della metropolitana. Moderno e comodo. Tutto perfetto!

The reception was slightly helpful upon check in. I think he was knew in this position due to someone watching over him. The check in experience was average. The hotel overbooked their premium rooms, so they downgraded my room without saying anything to me. When I saw the room I was given and questioned it, they said sorry, it’s all we have. They did move me to a different room, they said the view was okay, but failed to mention this room came with the steady rumble of the underground… The hotel offered a 20% refund, but this issue is still to be resolved. After a semi sleepless night in a room I felt obligated to take because of their overbooking error, I can’t say I would return here. It was clean, they did offer food pick up at the bar all night, and it was conveniently located near the underground.

Very convenient for my travels - only problem was a mysterious stain on my pillow when I arrive and the pillow was not changed out during cleanings

The staff was so kind and helpful. The location couldn’t be beat — out the door and you’re at the tube!

Sehr freundliches Personal. Die Zimmer waren sehr gut ausgestattet.

Very nice place !!!

Great location, surprisingly quiet

La tranquilidad la amabilidad

Good

Always great to stay here, great rooms and property is in an amazing location. Great rooftop bar too.

Hôtel moderne et très bien placé

Excellent de À à Z. Super bien situé.