Restaurant ran out of 4 dishes on the menu and it was only 6.00pm not good They know that they would be busy Asked to speak to the manager but got nowhere as the waiter said he was one of 3 floor managers and his manager was not available

Great hotel, well located to the arena, beds were a bit firm but rooms were large with good amenities, air con didn’t work but we didn’t have time to report the fault as we checked in and were straight out

Mattress was really hard and kept getting woke up to noises from outside throughout the night… I had to leave early because of this and they didn’t refund me for the nights I didn’t stay

Meget bra leilighets hotell :)

Clean. More than enough services. Even a washing machine and oven. Lovely and clean. Pool nice if a bit cool. Would recommend. Not too far away from the shops and markets.

Not great tbh. Loads of flashing lights you can’t turn off on the oven and the room was boiling hot. The rooms have the feeling of a slightly bougie dentists, which isn’t good. Not cosy whatsoever.

My stay was no so good unfortunately. Cleanliness was generally good but the first room we stayed in had stains on the coffee table. The Second room the oven tray was dirty. The heating was not working in our first room and we could not call reception as the intercom wasn’t working either. I had to make 2 trips downstairs to get help with this. It was so cold in the room we were shaking and had the duvet to keep us warm. It was actually warmer on the corridor and in the lift! We were finally told there is an error and would need to move rooms. At no point did the reception staff apologise or acknowledge the inconvenience. At one point when I was in the reception asking why no one had to come back to us, the receptionist named Ravi, did not even look at me or say anything for about 30 seconds and then said “here is your new room”. I asked if the heating is working in this room as they had a technical problem with the intercom, and he did not know. So we checked together and it was working. I asked the receptionist for his name and his colleagues name, he gave his and asked why I wanted his colleagues, to which I said this was because he attended my room and did not return. The receptionists attitudes generally were not very polite, welcoming or courteous. When we moved rooms, it was warmer which was nicer but actually got too hot at one point and did not seem to get any cooler after changing setings. We had a few issues with lighting, they kept flickering.

Everything! And the staff team was AMAZING!!

Beautiful suite and room, amazing corner window

Had a small suite with bedroom and sofabed. Sofabed was the most uncomfortable hotel bed I have ever slept in. The springs creaked, the mattress was thin, the frame was lumpy, the bed was too short for a 6ft person, so my feet kept hitting the freezing metal frame. No obvious heating controls in room. Breakfast was excellent. Staff were really polite and helpful. Toilets in dining room were filthy.

Staff were friendly and helpful. Room was clean and as described. Breakfast was lovely except for the 45 minute wait and obviously had been forgotten about.

Very helpful staff, as always.

The rooms were clean, breakfast was decent. The front desk receptionists are not the most welcoming, if I had much to say about what I didn’t like, it’ll be their service

Great location, apartment had everything we needed. Staff were friendly and accomodating. Easy walk to shops and restuarants. Easy parking garage accross the road.

I had a great night sleep, room was very quiet and peaceful

Nice hotel, modern and mostly clean and tidy. I would stay again. But the room was showing some signs of wear and tear and breakfast is a circus of booking in advance.

I stayed in a two bed apartment. It was a good size and the kitchen was sufficiently equipped. The beds were incredibly firm and the mattresses felt like hospital wipe clean mattresses. The shower was powerful and hot. Breakfast was a fiasco. Told I had to book a table for breakfast as its table service only. Duly did so. The following morning I had to queue for 15 minutes behind several people who had not booked “so sorry they are corporate clients and we don’t know when they will turn up and we don’t prioritise guests with reservations during the week”. Then I was served a fruit salad comprising of just slices of apple and two pieces of melon “so sorry it’s been a busy morning so we’re out of fruit salad”. The following morning I was asked if I had allergies. I said I had a lactose intolerance and selected vegan choices from the menu and asked for oat milk. I was brought dairy milk for my tea and butter for my toast. The swimming pool and hot tub were nice.

Nice location, good size apartment. Amazing food and service at breakfast

everything was perfect only complaint was the breakfast, i didn’t feel like the menu selection was that good and i ordered the same thing 3 times

I was attending a course at the nearby Chetham's School of music. This location was perfect!