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旧市街の真ん中にある、歴史的な建造物を改装した素敵なでした。 案内された153号室は通りに面した、2層分の天井高さがある部屋で、広さはないものの開放感に溢れた大変ゴージャスでした。 ガラスに入った水だけではなく、ジンとシェリーもサービスで置いてありました。 部屋はいたって清潔、手入れも行き届いており、好感が持てました。 地下にあるスパとプールも、サウナがあって快適でした。また泊まりたいと思います。

Staff were very friendly, it was really welcoming. Room was clean and had everything we needed. Bed was comfy but the only downside was the pillows were very uncomfortable, they were very lumpy and hard (even the soft ones, what filling there was had formed lumps).

The hotel staff went above and beyond to help us with every aspect of our stay. The room was beautiful, the spa and restaurant were excellent and the all round friendly and helpful service left us wanting to stay longer! We will be back.

Staff were extremely friendly and helpful. On Friday night they allowed us in to the hotel bar even though there was no one else there. The building is very unique and can feel a bit like a maze but it adds to the charm of the hotel.

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This hotel was perfect and a treat whilst staying alone after visiting my daughter. Felt like a little bit of luxury in the middle of a busy city.

This was our third stay at Bristol Harbour Hotel. It’s a wonderful hotel overall but this stay was just not exceptional like the other experiences we have had there. The room was great, a deluxe room with incredible bed and great facilities. There was no view as we were on a different side of the hotel as previous but that was OK. Room service cooked breakfast was hot and brilliantly cooked but missed items such as toast that we ordered and there was no butter or jam for the croissants, condiments or Ketchup. When we arrived the state of our floor was not good enough with the days laundry strewn across the floor, including in front of the lift. As we had 4 rooms booked at huge expense with guests we invited this was a real shame as we weren’t checking in early. Overall a reasonable stay, we would come back but on this occasion it was just not as amazing as before.

The hotel room was nice, but I don't agree with charging guests to use the spa facilities when it is the main attraction of booking this hotel.

Extremely noisy due to being in city centre. We were in close vicinity of the local bars so at 4am all the beer barrels were being delivered and empties being taken away. Went on all morning. No mattress protectors on beds which i was quite shocked at and matress very stained.

Reception we’re absolutely helpful and very friendly. We were given an upgrade, card and chocolates as. Celebration our Anniversary. Very kind.

Booked the hotel for a nice weekend away. The images online completely missold the place. They suggested there was a spa, but what they had was a tiny converted basement with extremely low vaulted ceilings, freezing pool, broken steam room and broken sauna. While the images were taken probably years ago, the current state of the spa is such that they have battery one powered lamp in both sauna and steam room — something you use for fixing your car. The place is so crammed. The conditions of the place were also awful with fake tiling caved around the tiny hot tub, and the water in the showers completely unmanageable —- the cold shower came out boiling hot. To add to that, the rooms were also incredibly uncomfortable —- cold, water wasn’t working in the morning (cold water coming out of the shower) and overall stench of mould. The place looks nothing like the images and it feels like an absolute scheme to rob people of their money.

Lovely clean and comfortable accommodation, staff were so lovely, very welcoming, chatty, great with children, Howard was just a delight along with Jean, made us feel so very welcome!

Really nice hotel in the better part of Bristol City Centre, lots of dining options and great rooms!

The hotel has severe issues in rooms in the property due to damp and mould spores. The smell was so bad in our room 252 I had to get dressed and go down to reception at 5am as we were unable to sleep. I was informed that nothing could be done. I called a manager about 8am who came up to the room and witnessed the terrible smell. She apologised and explained the hotel is built in and old bank that has rot issues. They have tried to cover the smell with plug in air fresheners but is way beyond that. They did give us a free breakfast and a £50 back in way of apology. I have stayed in the hotel before in rooms at the other end of the hotel which was fine. Serious work and health inspection is required urgently.

BEWARE - unless you book with the hotel you’ll have to pay £10 per person to use the Spa. Had we known this we probably would have booked another hotel.

Amazing stay

Beautiful building, had a dinner dance in the main ballroom, Wow what a room. Only downside was no carpark but there are carparks close that you get discount in plus bus service very good.

Historic building right in the heart of an historic part of town. Lots to do within easy walking distance. Staff were great, hotel room was excellent, Bristol for a weekend away was amazing.

The property is a little worn in places , room did smell a little damp

Great stay, love the place