Noisy

Terrible serive by reception staff. Plus and lights broken in room. They couldn't change room as none was avilable. Terrible overall.

Decent hotel for the price Good service Brilliant breakfast

Was on 2nd floor. The corridor stank of weed all evening and throughout the night. Couldnt sleep as was such a strong smell coming into the bedroom. Reception didnt do anything nor offered to change our room. Hotel wasnt that busy.

Very nice Hotel car park security locked up at night out of stuff very helpful nice and quiet night to get a good night sleep

Noisy

Convenient l, cheap, great staff.

The room we stayed in was very nice and comfortable. The breakfast was okay - although the sausages had a very foul aftertaste that it was difficult to finish.

The hotel was clean, staff were friendly and offered support when needed, I was not familiar with the area.

This hotel is reasonable, it’s tired and dated, decor showing wear and tear. It’s on a busy road so noisy, even at night. Staff pleasant, breakfast average, parking free.

Hotel in poor condition. Not enough power sockets and none near mirror. Charging socket next to bed not working

Awesome staff at check in and at breakfast. the bed in room 116 was not the best

Excellent value for money - a fair taxi ride into the centre of Birmingham and can be expensive coming back after midnight. The best part of our stay were the helpful, friendly staff!

I arrived after a long work day and of travelling. I booked a room and paid in advance and when I arrived I was told there was no rooms available. I was confused as to what I paid for if there was no room. The manager was very rude and acted like I was an inconvenience. Then gave me a room and told me it’s over there go find it. And when I complained the next day a worker told me I was lying as the person was not there at the time I said even though I had evidence. I was disgusted with my experience.

Excellent stay. There was a stained pillowcase. This was change has soon as I mentioned it.. Great staff..

Very clean, with friendly staff. Only thing is food isn't served on a Sunday.

A very typical Holiday Inn, just what you need in an ok location with free parking

Convenient on the edge of Birmingham, free parking & breakfast make it a winner. Room was clean & spacious. You get what you pay for; this did the job.

The room was and the staff was attentive.

Shower not great floor tiles had missing grout .. beds were not comfortable