ショッピングモールが近くにあるので、食事や買い物にも便利でした！

O2アリーナに直結する道があり、雨に濡れずに行く事ができます。ホテルの入り口とは別の裏道のような場所でした。 カバンを持っているとO2へ向かうところでチェックされます。 あと、O2からホテルへ帰るときは、コンサートの直後は間違えて入ってくる一般の人がいるので、客室カードキーを見せないと入館できません。 コンサート直後はホテルのエレベーターが行列になります。3階までは階段があるのですが、その上は鍵のかかった非常階段になり、スタッフのかたに頼まないと鍵を開けてくれませんでした。 ホテルの近くには地下鉄、バス、フェリーの乗り場があり、とても便利です。川べりには高級マンションらしき建物が多く、スーパーがどこかにたぶんあるのかなと思います。 ちょっと高くつきましたが、私はフェリーが楽しくて毎日乗りました。フェリーのスタッフは、愛想が良くて親切でした。ホテルのスタッフの方々も親切です。ぜひまた泊まりたいです！

Very rude front desk employee. In addition, we had a room with the construction as the terrace view from our window. Anytime we weee taking a shower or bath there was a very loud noise reminding hummer drill drilling into a concrete. I have recorded the noice. At first, we were notified that breakfast is until 11 am, the next day we received a notification that breakfast is until 9 am. The hotel employees commercialized guests a lot.

Hotel & service was great. The rooftop bar was closed and a shame that there was no signage until we went to it, the downstairs bar was nice though and good cocktails. Not particularly impressed with the spa. I arrived at the spa reception and the staff barely looked up from their computers. When I asked for slippers I was told I had to go back to my room and get them and they would be in the safe. I did this - no slippers, so when I came back, the lady unwillingly gave me flip flops, then questioned what was wrong with my current footwear (outdoor shoes). The pool was filled with screaming kids jumping and splashing, there were no chairs available as it was so busy, and the steam room and sauna’s were frequented by kids and loud talking guests, so not particularly relaxing. The spa was only a minor part and not what I stayed for, so this didn’t effect my happiness with the hotel itself so I would return again.

One of the most beautiful hotels I’ve ever stayed in around the world. Also super convenient to the concert we attended. Just a short walk and you’re in the arena. Will return!

really nice felt like i was on holiday

This hotel is pricey, mainly because it has a captive audience being situated right next to the O2, but having said that, it is a very nice hotel. Rooms are a decent size, comfortable clean and modern, with nice bathrooms and fantastic showers and the hotel has its own exit into the O2 which is very handy. Have always found the staff here very good.

Nice clean comfortable room.

Excellent location for O2 centre.

A fantastic hotel, which was quiet, comfortable and very welcoming. So convenient when attending a concert at the O2 too. Would highly recommend

Great

Great atmosphere

Loved my night at the 02.

Location

Great place to stay.

We found all the staff we came across to be friendly and helpful. Our room was very comfortable and the beds were lovely. Breakfast was also very tasty and lots of choice. It was great not to have to battle through public transport after a gig at the O2 and was back in our room within 10 minutes. It was on the pricey side for us but we would definitely treat ourselves and stay again if we went to O2 again.

So, so convenient for the O2. Wouldn’t stay anywhere else for O2 gigs.

Excellent stay definitely return

Great hotel, super comfortable rooms with first class facilities. Best breakfast ever!!

Exellent hotel in perfect location for O2-event visitors.