Nice hotel. Big comfy room. Spa and gym grest

This hotel is a very good location I would recommend if you want to be close to the center

Great hotel. Highly recommend it, the restaurant food was fantastic and the service was really good

Not alot options for breakfast

Decent Hotel in a good location in Birmingham. Friendly, with no problems.

Great service, lovely young lady at reception was very accommodating and made us very welcome

Check in was the easiest I’ve had at a hotel. Super friendly staff, lovely room, hot water for bath was great. Clean, modern, luxury feel to a hotel

starting to look a bit tired!

The room was comfortable but it felt a little dark. Bed was very comfortable and the TV had lots of good options including casting. The breakfast was tasty buy very small for the price.

The room was tired and in need of repairs, especially the bathroom that had a fair bit of mould. A repair for a leak carried out on the ceiling but the quality of the repair is shocking and not what i'd expect for this level of hotel. Broken tiles too. Disappointing.

All good. Decent location, easy parking staff were great.

The product used to clean/air freshener was overpowering to the point that we had to ask for an Ozone Cleanser to be left in the room whilst we were out. Although apologetic, we felt the response was somewhat rehearsed and lacked any genuine remorse. The breakfast milk at one of the coffee stations was curdled. Having booked a double room for dual occupancy, we only received one bath and one hand towel. We were told to look in the wardrobe, which we had already done before contacting reception. Housekeeping brought additional towels. Overall, disappointing and not what we’d expect from Mal Maison.

Great location in the heart of Birmingham. Very nice hotel, with great rooms.

Very expensive for what you get. Cooked Breakfast could have been a lot better. Bed request was not missed. Had to ask again. Usually much better , would still recommend.

We had a great night sleep and a wonderful hot breakfast in the morning. The staff were very friendly and welcoming.

Had a great weekend at the Malmaison. From the moment we arrived and checked in we were made to feel welcome. Great location, only a few minutes away from New Street Station. The room was clean and had everything you need, breakfast was great and every single member of staff we came across was attentive and friendly. Would definitely stay here again.

Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.

xs

The property was easy to find, has a multi story car park next door (it is expensive though and limited spaces for the hotel itself). It was very clean, staff were courteous and helpful, room was spacious as was the bathroom, and the bed was extremely comfy, my only gripe was that it was but very warm and quite dark. The breakfast was tasty, but could have been a little warmer. Overall good, I’d stay again.

Great check in Too small bathrobes Room service amazing, great burger