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Facilities good nice cat period property friendly staff

Nice, easy quiet stay. Very convenient and would definitely stay again.

Lobe the surrounding and how quite it was

Superb relaxing hotel

The drive & car park area needs resurfacing. The room I was allocated was a long way from the car park and it was impossible for me to carry all my luggage plus my dog to the room. Fortunately a kind member of staff told me to park at the rear of the hotel ,which wasn't advised at check-in, accessed via the golf club entrance which was much nearer the room.

Poorly staffed ! Poor quality! Food quality was very very bad. I Had to get my own drink from the bar as I was not offered at my table. The Seak I order was dripping in oil, as if it had been deep fried. It was so low staffed there was not any one available to complain to. I had to go to reception!

Staff was lovely! Food was fantastic and overall great stay

Great staff and food

Excellent food and service

Was a bit noisy due to having a room over the evening entertainment so an early night was out the question. Breakfast was nice and the swimming pool and spa facilities were ok be it a bit dated

Nice for 1 night nice pool and good food

Staff at this hotel are amazing, very friendly and helpful. The meal in both the bar and the restaurant was fantastic.We stayed for for 2night with our 4 Golden Retrievers as we had a dog show 20 minutes away at Stoneleigh.

Easy polite and quick check in and great food in the restaurant

Old and new structures.

We stayed here for two nights to go to a concert at world resorts arena. The staff were very friendly and attentive to our needs, nothing was too much trouble. The ambiance was great in all areas, the bar and restaurant friendly and clean. The food was lovely and well presented with something for everyone. The rooms were quiet even though there was a function going on, was wasn’t disturbed once. The bed was huge and comfy giving us two nights of restful sleep. I will stay again at the earliest opportunity.

Beautiful location beautiful grounds amazing staff - came to relax for a couple of days and extended another night

The hotel is fantastic ..good top notch ! Staff very pleasant ..pool area is fabulous !!

To be honest I stayed there before and want refund for this property. Was bad to be honest. The drive way has more pot holes than the M6 motorway this is a disgrace and should be seen to. Room was dirty. And by the pool. Decaying wall plastering is really disgrace. It's a public health matter. Such a shame to how it used to be. I did not want to kick up a fuss as other people at reception this morning and it would not have bene right to go on then but I am requesting a refund. I arrived at 8pm. But if I arrived earlier I would ha e cancelled it and gone somewhere else please sort refund asap

Good stay. The building is lovely with lots of history and beautiful grounds. The rooms need a bit of TLC and could do with a refresh though.

Lovely older property. The staff are not pleasant. Service at breakfast dinner poor. In the room pillows hard. Bathroom facilities poor. No toiletries in room only on request.