ホテルの受付の男性がホテルをクローズしてどこかに行ってしまい、チェックインできずに1時間以上も夜、ホテルの外で待たなくてはなりませんでした。もともとホテルの入り口がウナギの寝床のようにとても細く見つかりにくい場所で、しかも周りは飲食店が多いため酔っ払いに絡まれたりしました。最初に課金されるシステムでしたので「だまされた？」と思い近くにあった警察に相談しました。警察が何度電話しても受付の男性は電話に全く出ず、ようやくホテルの部屋に入れたのは夜の12時でした。ホテルの受付の男の人は謝罪もせずに、「お前が来るのが遅い」ですとか悪態をつき、今まで泊まったホテルの中で1番失礼な態度でした。ホテルの室内はブティックホテルでおしゃれな感じではありますが、エレベーターはありません。ホテルの値段の価値は全くないです。ロンドンで、怖い・不快な思いをしました。

La posizione della struttura è eccellente, nel complesso la stanza è discreta, purtroppo era impossibile regolare la temperatura dell'acqua della doccia, troppo fredda o ustionante.

My only issue with the place was the noise from other rooms, so much that it was even making the bed wobble with noise vibrations. The only way you're going to get any sleep is with a good set of sleep ear plugs. Especially as the dustbin lorry arrives at 04:30 to collect the pub opposite's empty bottles.

DO NOT USE THIS BUSINESS - NOT SAFE or PROFFESSIONAL Only this correct in the advertisement of this property is the location. I have never ever had to leave a property mid stay (I travel every week across the UK for work). I was so uncomfortable at this property for so many reasons I couldn't bear it and left after 2 miserable night Shoddy from floor to ceiling...tatty everywhere, everything needs to be replaced. Poor facilities that aren't up to a 4 class standard Noisy, cistern on toilet knackered. No hot running water in kitchen No water provided and tap ran tepid Disgusting old sponge that many many other guests had previously used Only 1 pan provided, no utensils provided Floorboors so incredibly noisy Toiletries not as described Whole place needs to be stripped out and started again Staff were friendly and helped me with my case However after night 2 with no sleep due to cistern, I checked out. I raised a refund request for the 2 remaining nights with hotels.com and the manger is refusing to refund anything. they say I should have raised these issues with them....my leaky cistern at 1am?? No staff on site between 11am and 9am. And they weren't going to completely refund what they described as their best flat in a day. I travel solo for business, I need to feel safe and with basic comforts ...I wish I'd booked a Travelodge I wish I'd read some of the other reviews and saved myself the misery and cost. Hopefully I can save someone else having the same issue.

The property had everything I needed in the room (Iron, fridge, comfy bed and easy walk to Liverpool Street station). The "rain shower" was too big for the small bathroom, but my stay was fine.

The shower completely stopped working at around 7:50am yesterday! Front door and balcony door both couldn’t latch fully. Toilet flush didn’t work well too. I have videos taken of these points too.

It was a cozy place

Room was small but ok as I only needed somewhere to sleep. Very convenient location just around the corner from the office. Reason I gave a low rating was because there was mould in the shower, the toilet didn’t flush properly and it was so noisy when people above walked it woke me up.

Om mycket trevligt litet hotell med mycket bra läge. Vi har bott här under ett antal tillfällen och kommer gärna tillbaka.

The rooftop deck was so worth it! The doorway out to the deck is the only way to get fresh air into the top floor which seemed odd - the room fan was great for air movement, especially for sleeping. Their bag storage was extremely helpful! There were some aesthetic repairs that could be made and the deadbolt wouldn’t engage - I just used the chairs to block the door swing. Very close to Liverpool which made getting anywhere super easy. Desk staff were very kind and helpful!

The staff was friendly and the place it’s in a good location. It gets the job done nothing fancy. No issues at all with the staff.

No hot water in the morning so unable to shower

Lovely appartment in a fab area, very clean, comfortable and well equipped. No robes as advertised and couldnt use kettle as blew all electrics when turned on. Very helpful friendly staff

Poor flow of water from sink tap and shower. The controls for temperature on the shower went from stone cold to scorching hot. Tiny rooms, of which your have balcony but it’s not really a balcony.

Rooms are really small and The bathroom is not bigger than A box. Everything in this hotel is no more than essential.even though the position is quite practical very close to the Paddington station and the staff is kind and helpful, prices are quite high even for the London average.

La Suite Suède a une odeur pestilentielle Ne pas la prendre

I was disappointed when I arrived as the property on Expedia was described as “a suite” and had “a separate bedroom”. It was in fact just a very small room and bathroom. The room was also incredibly hot with no temperature controls and no opening windows.

Room wasn’t half as nice as the pictures on the website. All the balconies showed tables but we had the smallest balcony with no table

A lovely gem, just ateps from the bustle of the city

The bed was uncomfortable, and the walls were so thin all I could hear were the two guys next door chatting until 4am.