Small room but warm and clean. Friendly staff especially the breakfast staff. Amazing breakfast.

The hotel is lovely and clean. The service was very good. Our room was nicely decorated and the bathroom was quite modern. However the bed was uncomfortable, the shower pressure was low and the water was not very hot. The breakfast was more of a 3* offering than a 4*.

Cleanliness is not great. Room was small and not ventilated.

Very old world ambience.lovely food ,staff very warm and welcoming,will visit again!

Comfortable hotel with friendly, helpful & courteous staff. Great food - spacious comfortable room.

A lovely stay in a beautiful traditional hotel. The staff were friendly and we were happy with our room. The bed was comfortable. Our only issue was being too hot at night. I had checked the radiator before going to bed so it may have just been a very warm duvet. Breakfast in the morning was very nice with a good selection to choose from. Great location on the main highstreet and no noise reaching our room. We would definitely stay again.

Friendly staff, warm atmosphere. attractive public rooms and very clean, comfortable bedrooms. Restaurant food and service good. Excellent short stay to celebrate my wife's birthday

Hotel food was amazing. Our room was quite small

The Hotel was perfect for my short stay the on site team were very helpful. The room was a littel smal but as i was by myself ideal

Wonderful location in the heart of the New Forest Great shops and walks straight out of the front door

Loved the style of the property and the little lift!

Excellent!

A lovely old historical building but kept well maintained inside. I booked a 'snug double room' but it was really quite big and spacious so I definitely wouldn't have called it snug! Very clean and had good facilities, good options for tea, coffee, herbal tea, hot chocolate and quality biscuits in the room. Very comfy bed and pillows. I had a room at the back which was very quiet. Plenty of parking. Reception staff were very friendly and helpful. I used the "oldest lift in Europe" which was interesting, creaky but worked all the time I was there. Lovely breakfast with lots of choice. I'd definitely visit again and recommend to people.

Great location but a bit noisy being on the street & church side of the building, not helped by roadworks outside (not the hotels fault). Staff were on the whole friendly & helpful. Free carpark was a bonus. Bar staff were run ragged but provided good cocktails & very friendly, maybe attention to staffing levels required here! Breakfast disappointing with many items unavailable or empty and not regularly replenished at busy periods.

Very enjoyable couple of days. Hotel clean and tidy and service excellent. A great location and highly recommend

loved he style of the interior very 1960's the staff were outstanding and always happy also the facilities and the dining options were great would recommend this hotel 5 star all the way.

Our stay was for our wedding anniversary, the room was large enough but the decor was tired and dated. Slight issue with a bed spring pocking through the side of the mattress which was sorted. We were however disappointed when we ate in the restaurant which was average food at expensive prices. Nothing special.

Great food, lovely staff, nice location, clean spacious well maintained rooms, and a quirky lift! Perfect.

A wonderfully peaceful and quiet hotel. Situated in a beautiful village in the New Forest. Great room and excellent breakfast.

Had a great stay at the hotel