シンクが詰まっていたので、持ち上げてみるとものすごい髪の毛が詰まっていました。 お部屋のコップやスプーンも基本何か付いていました。 テーブルの上には髪の毛もあり、清潔感があるとはとても言えません。 シャワーは圧がしっかりありよかったのですが、バスタブ付きの部屋を頼み、チェックインの際にもう一度確認し、その際にバスタブはついていると言われたのですがシャワールームのみでした。

Location for shopping is great, the room is clean and equipments including the hair dryer are fine. All staffs are friendly, helpful. When I have another opportunity to visit London, I would like to book it.

Hôtel correct de bon confort très bien situé. Pdj dans l’hôtel à côté copieux et complet mais dans un grand réfectoire. Douche et baignoire dans grande sdb. Pas d’eau chaude à l’évier.

Booked for my honeymoon while in London visiting for the new year fireworks. Asked for an upgrade or anything that the hotel could offer and was disappointed to learn that the hotel could not accommodate any special requests. We were put in an (almost) windowless room with very little natural light on the first floor of the hotel. Was it nice? Sure it was good enough, but I probably wouldn’t book it again.

Excellent, accomodating staff and great rooms.

The reception area, waiting room and lift not great but room was fresh and modern. Breakfast next door at The Cumberland was great. Staff were helpful and friendly.

We got loved to another hotel as the rooms were leaking.

Form and functional. Lovely service at reception to porters. Breakfast amazing and beds comfy. Shower was very high up but room was clean and big.

Good location but when we went to check in for 3pm the rooms were not ready and we did not get to our room until 3 45pm. Rooms were very small. Heating not working and extractor fan not working in bathroom making bathroom very slippy due to condensation. Staff were very helpful though when we told them of issues with room. Very friendly. Hotel was in good location, clean but dated.

This was an incredibly poor stay. The stories we can tell are horrendous. We could not wait to leave this hotel and the nonesense they put us through. Horrible rooms, A/C didn't work, bathrooms were plugged, sink was broken and some of the worse customer service experienced. Believe the reviews, it is not a great place to stay except for the location.

The hotel had its ups and downs. While the room was spacious and comfortable, with an impeccable bathroom, the overall decor of the hotel from the front desk to the hallways and lobby was not aesthetically pleasing. Unfortunately, our room was located on an underground floor, making it extremely dark, with the windows facing a dark wall, limiting natural light. However, the staff at the front desk were so friendly and accommodating that I didn’t feel the need to complain when the underground room was assigned.

Men får det man betalar. Helt ok hotell med mycket centralt läge. I det stora hela är hotellet bra och skulle kunna tänka mig att besöka det igen.

Thistle was clean and modern. The elevators were slow getting to the lower level where we were staying, but everything else was fantastic.

The hotels bed and pillows need upgrades, to hot in the room, hvac not working properly, very noisy

Not too happy being on a floor without elevator!!

Our room was unavailable due to maintenance. We were moved to The Cumberland Hotel next door. No issues - everything was handled smoothly

For a hotel in Central London the service from the time at check in, no assistance at all, not even help with luggage. Staff at front desk were more interested with themselves & having their own personal chats. The first night room was to be 40% discounted, please confirm this. The 40% discount was authorized by Amal at reception. The next day we were moved to a better roomier room. The soaps & shampoo bottles were half used & only one bath towel in the family room. The Hotel is run like a third grade dormitory & certainly will not recommend, we left a day earlier. Hotel.com should not list this hotel

convenient

Great location. Room was hot with no way to turn temp down.

Thistle hotel was great, good location and cozy rooms