事前にホテルから、希望事項の確認等をメールを頂いたり、滞在時のフロントのスタッフも親切で丁寧でした。また、駐車場が中庭にあり、そこまでの道が狭いので、フロントのある場所まで行くと担当者が車の管理をしてくれるバレーパーキングであった。 古いお屋敷を改造してホテルにしていて、天井がすごく高いことや、調度品等に優雅さを感じたが、古いドアをオートロックにしているので、閉めるときに都度大きな音がした。

Location storica molto accogliente, situata in centro a Ragusa superiore. La nostra camera aveva tutti i confort necessari, gradito il letto king size. La colazione TOP composta da torte e prodotti freschissimi e preparati sul momento. Tutto lo staff è stato veramente gentile e ospitale, la citta di Ragusa merita certamente una visita ! Da consigliare

Pour avoir fait de nombreux voyages en Italie, et pour avoir fréquenté plusieurs hôtels lors de ce séjour à Palerme, Agrigente, Syracuse... nous pouvons affirmer que cet hôtel est le meilleur où nous avons séjourné et pour le meilleur rapport qualité prix. Nous avons reçu un très bon accueil, ainsi qu'un excellent niveau de conseil. La chambre et les communs sont très agréables, le petit déjeuner top dans un très belle salle du palais, service attentionné et impeccable. Nous serions ravis d'avoir à nouveau l'occasion de séjourner à nouveau dans cet hôtel.

Great surprise! Wonderful hotel built on original historic architecture in the center of town. We arrived late but were greeted so well by Michel. He was very helpful as were the other staff at the front desk. Highly recommended. Can't wait to go back! Oh yes, and lovely breakfast space.

Wonderful staff and excellent breakfast. Highly recommend.

The hotel is a lovely property. It’s an old building so some part of the roof is low. We had an issue with our AC but hadn’t changed room but was offered a drink and the a la carte breakfast from the hotel, they also comped our spa visit. The spa wasn’t that great the steam room never gathered enough steam to feel the effects but the sauna was working well. The local area is good, a few bars and restaurants, but please book on a weekend as we couldn’t get a place on a Saturday anywhere. You can walk to the old town but be prepared it’s extremely steep walk. The staff are super friendly and couldn’t do more to help you. Total would recommend the stay as a great stop over to see the town.

Great hotel with wonderful staff, could be a bit noisy at night with the room facing the cathedral. Can’t wait to come back

Agréablement surpris par l’endroit magnifique

Place was clean, well located and friendly staff. The breakfast was the best we had over the 8 different properties we stayed in. Home cooked dishes which were delicious. Room was a postage stamp, but clean and during a hot summer night the AC was super powerful. Def recommend the place.

Very nice and stylish place, a mix of all the new Dry across the cathedral on the newer part of Ragusa, about 30 minute walk from the core of the old town. Really nice service, they booked us a table for dinner. Breakfast was really good, though if you like warm dishes, that were none. Definitely highly recommended. The pillows and the mattress a bit on the firm side, just FYI

The staff is extremely kind, knowledgeable and helpful; Marisa and Lucca welcomed us with lots of helpful tips and even made reservations on our behalf for dining out. The breakfast is set in a gorgeous space in this beautiful hotel; lots of delicious options. Kurt, Laura and Catalina went the extra mile to make us feel at home during breakfast. Top notch hotel!

Wonderful experience at this hotel which is in a renovated palazzo. The front desk staff were wonderful and friendly, especially Marisa who recommended the zucchini pizza at the restaurant around the block. The room was fine, very comfortable bed. The morning breakfast was laid out the grand ballroom and there were many options to choose from in the buffet. We felt very well cared for from start to finish. Our only regret was that we were just staying one night. We wish we could have stayed longer.

Good location in centre of town opposite cathedral though a bit awkward parking outside hotel whilst checking in. Friendly helpful staff. Nice breakfast in ornate ballroom. Booked a deluxe room but it was a bit dated and small, quite dark with a modular plastic shower unit.

Very beautiful hotel.

Hotel molto elegante in palazzo storico in una posizione strategica per spostamenti e per andare a Ibla anche a piedi (ma c’è anche uno shuttle nelle vicinanze). Colazione molto buona e servizio eccellente.

Struttura stupenda, tutto perfetto!!! Personale davvero gentile e professionale.

Service incomparable dans un superbe hotel vintage.

The hotel is gorgeous, a palazzo right in front of St. John the Baptist. The breakfast rooms are absolutely beautiful, surpassed only by the breakfast, with several made to order items like eggs Benedict. Also the little cannoli, stuffed by the staff right before you bite into them, are to die for. All the staff, on all areas of the hotel, was incredibly helpful and attentive. Will absolutely book again on a return trip, and probably for more days than I did this time around.

Good location, staff are amazing!

Ein etwas in die Jahre gekommenes 5-Sterne-Hotel, der einen kostenpflichtiges Mini-Hamam hat, ein eher normales und nicht besonderes Frühstück.. und ansonsten auch nichts Besonderes als das freundliche Personal hat. In der Stadt habe ich Super-Erfahrung mit anderen 3-4 Sterne Hotels, die wirklich sehr überrascht haben, jedoch einen Drittel von dem gekostet hatten.. somit kam für mich hier kein Mehrwert rüber..