Despite of some reviews I read before, turned out this hotel is quite comfortable, perfect for my mum and me. Enjoyed our 6 nights stay in this hotel. Room 's small, but since it 's Tokyo, so no complaint, understandable. Easy and fast check in, the staff friendly and helpful. Self check out was a plus point. Near Inaricho Station (Ginza Line) about 3-5 minutes walking, and 15 mins to Ueno Station, and Keisei Ueno Station (took this train from Narita, got off Ueno, and changed to Ginza Line, one stop to Inaricho Station, out the station exit 3, turn left, go straight, and there you go) For first timer, I suggest you buy Keisei ticket from Narita to Ueno, and buy your suica card before you enter Ginza Line. Room was warm at first we came, but you can always open the window to get perfect temperature for a good night sleep. They cleaned our room everyday, threw away rubbish, but left everything untouchable on the desk, and they didn't throw away cups that still have water or tea in it. Toilet is small but just nice. Hot tub perfect after walking long hours in cold weather. Amenities they have all, from shampoo, soap, conditioner, toothbrush, even hair tie! Microwave, vending machine on 1st floor, washing machine was the only thing I couldn't find, but no worries, coin laundry is nearby. Seven Eleven is also around the corner, just check your google maps. Oh next to the hotel is a tiny family restaurant selling some local food. Will definitely stay here again next time!