きれいかつ清潔で、立地も最高でしたが、洗面所の排水溝の臭いがきつかったので、それだけマイナスポイントでした。

新しくて設備も充実して凄く良かった。 行く機会があれば、また行きたいです。

とてもキレイでした。 コインランドリー完備であれば尚良かったです😊

室内綺麗でよかったですが、できればパジャマやガウンなどあればもっとよかったです！ また機会があれば利用したいです！

Room is smaller than it said

員工非常有禮貌，經常面帶笑容，退房當日，我們乘預約車離開酒店時，店員出會和我們道理。 房間整潔度好，廚具及餐具齊全。 可改進的是，如床舖與廚房位置可以的話有門相隔更好，廚食的味道就不會在床舖上嗅到。如房間內有額外的垃圾袋更好，不需顧客自備或需問接待處索取。

제일 작은 남은 방 2박으로 예약. 좁은건 인지한 부분. 가족 3인이 사용하는데 충분. 화장실 욕실 세면대 싱크대 등 청결 매우 만족. 어메니티ㅡ샴푸 컨디셔너 바디워시 칫솔 면도기 빗 샤워타월 면봉 드라이어 다 있음. 비누는 없음. 이불 포근. 잠 잘옴ㅡ이불솜이 커버옆으로 보이는데 좀 지저분 했음. 11월 바닥은 차가움ㅡ슬리퍼 있음. 온풍. 실내 건조함. 중간청소 없음ㅡ안내받음. 좋았음. 방에 들어오는거 별로 좋아하지 않음. 직원 카운터 상주하지 않으나 콜하면 금방 오심ㅡ수건 교환. 짐 맡기기 등. 전체적으로 매우 만족. 위치 매우 만족ㅡ역 시장 식당 편의점 면세마트 등 다 가까움. 스카이라이너역 이용역이라 굿. 다음에 또 갈 의향 있음.

Close to train stations, Ueno park, restaurants and shops but in a quiet street. Convenient to have the microwave and washing machine in the room.

Location was great, about a 5 min walk to Ueno station and the nearby Ameyoko shopping street. The hotel is a bit more hidden, on a quiet street behind the Apa Hotel. Our room had a kitchenette but was smaller. The ad said a dining table would be included but we only had a desk so it was difficult for our family to eat in the room. The front carpeted foyer smelt a bit like mold. The bathroom and toilet were separate rooms which was handy, and they were clean. Be aware not to switch off the hot water tank, my kids played with the buttons in the bath and turned off the hot water feature. Fresh towels and water bottles were available upon request. Overall the room is good but wish it was bigger and had everything listed in the description.

The location is great. Just few minutes walk from Ueno Station. There are many restaurants and shops nearby. Room is very tidy and spacious. Staff are very nice and helpful.

la camera e' in realta' un appartamento con cucina e lavatrice, molto comodo e vicinissimo alla stazione di Ueno

This place is great....modern and clean with lots of in room amenities...and its a very short walk to ueno statio and the narita skyliner.

교통이 나무랄 때 없고 역에서 가까운 것이 가장 장점입니다. 쇼핑도 편리하구요. 물론 아주 깨끗하게 관리되어 있고 객실의 넓이도 3인 가족이 머물기에 답답함이 없었습니다. 그리고 인테리어가 깔끔하고 차분하고 지적인? 느낌이어서 편안했습니다. 아파트먼트 형태여서 방 청소는 직접해야 합니다. 물론 안에 청소기등이 갖춰져있어요. 세탁기도 있어서 여러 날 숙박하는 분들은 편리할 것 같습니다. 세탁기의 건조기능는 별로였지만 욕실의 건조기는 잘 말랐습니다. 타월 등 기타 소모품은 그때 그때 직접 요청해야합니다. 인덕션, 필수 주방도구들이 있어서 간단한 식사를 하기 좋지만 정말불편했던 것은 방에 데스크말고 테이블이 없어요. 의자도 1개밖에 없구요. 주방은 있는데 먹을 곳이 마땅찮으니 침대 앉아 먹어야 했습니다. 테이블과 의자가 1개만 더 있었어도 대만족이었을 것 같습니다.

Great location, close to Ueno Station for exploring Tokyo. A short walk to Ueno Park, museums and other cultural attractions. Staff were friendly and everything was kept very clean.

Overall stay was exellent it has a small kitchen, fridge and shower/tub. If you have only a party of 3 would be comfortable. If its more than 3 might be a little tight for some guests.

下次還會再入住，洗衣機在房間內，對於旅遊多天的旅客非常方便！

Location is perfect, close to dining and shopping area, even subway stations.

The room is roomy and comes with fully equipped kitchen. The down side is the washing machine do not have drying option. So, u got to hang dry your clothes. There is a fan option in the bathroom to dry your clothes

CHECK IN 時服務員十分有禮貌,雖然服務帶著口罩,但可以感覺到有笑容。 房間十分淨潔，但廚具(平底鑊)就有花痕、白色杯子有咖啡印。

Let's start with the positive. The location close to Ueno station was perfect for us; easily accessible, but still relatively quiet. The room felt almost brand new, with no signs of wear and tear, and having the laundry machine right in the room is a big plus. Unfortunately, the rest of the experience left us pretty disappointed. The sole member of staff wasn't very professional, and seemed mainly confused by the check-in process. What's worse, we didn't see a single staff member at the premises during the rest of our stay. There was no-one at the check-in counter, just a note with a phone number. With open doors, no-one at the check-in, and an elevator that didn't require a key card, anyone could have walked inside, so we didn't really feel comfortable leaving our valuables in the room. Furthermore, the room's balcony had some trash lying around, and the drying rack in the bathroom was covered in dust. Not an experience we want to go through again.