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Bad service: I cannot check-in & get in the room for 5 hours. As a customer, I don't care if the issue comes from the Hotel or Traveloka system. The receptionist said that the room I booked could only check-in at 9 PM (the ticket on the app system showed 4 PM) Good point: Clean room, convenience devices.

Excellent service! The Boss of the hotel is very friendly and kind.

Don't judge a book by its cover. The lobby and the facade look very old, but I was very surprised with the amenities inside the room, everything is provided, and was very valuable given the lower price. The manager & staffs speak english very well and was very helpful. I recommended this hotel very much.

The front is perfect because they can help and solve every problem. For me this hotel is so nice

The best hospitality I've ever experienced from any hotels in the world. Mr son and staff are the most helpful and the hotel’s location is the best in busan: close to public transports, lotte complexes, and delicious & hip places to eat. Do not hesitate to stay here when you’re in town

Saya menginap di hotel ini selama 6 hari, tadinya sempat ragu jadi saya memesan ke traveloka satu malam saja dulu tapi ternyata saya suka karena kamarnya cukup besar jika dibandingkan dengan kamar-kamar hotel sebelum saya ke hotel ini di kota Busan ataupun di Seoul. Dengan harga yang lebih murah daripada hotel lain dengan fasilitas yang cukup baik. Sudah dapat breakfast, air minum disediakan dispenser di lantai 2. Pemiliknya ramah dan baik, petugas counter nya bahkan cleaning servicenya.yang terutama petugas counter dapat berbahasa inggris dan dapat membantu menjelaskan bahkan jika saya bingung menjelaskan ke driver saya bisa minta tolong by whatsapp kepada petugas hotel untuk membantu menjelaskan dalam bahasa korea. Hotel berada juga dekat dengan lotte shopping mall duty free, dekat dengan money changer, juga banyak tempat makanan disekitar hotel. Jika ke Busan jangan ragu untuk memilih hotel ini, keliatan memang dari luar hotelnya biasa saja tapi yang penting pelayanannya oke banget, bahkan pemilik hotelnya juga sangat baik dan ramah.

Tempat tidur nyaman, kamar bagus dan luas. Staf ramah, pelayanan baik. Wifi kencang di kamar. Sarapan enak dan lokasi strategis.

Bersih, peralatan toiletnya lengkap, murah, receptionisnya baik.

Location is great, near Lotte department store and MRT station. The services were great, they let us check in at 7 am. But the greatest of all, they have map with complete and detail information (mrt line / bus number and stop) many of sightseeing places.

Very good, petugas hotel juga sangat membantu rute perjalanan kita

Puas dengan hotelnya, harga murah tapi semua perlengkapan toiletries nya lengkap. sampai obat nyamuk juga ada disediakan. Mantap

This may my great great experience stay at busan. The owner help us a lot and hospitality. They provide the map and route we should take by bus or subway, even recommend me food neighbourhood. Hotel near bus stop and subway interchange and shopping centre also could take airport bus but we take a taxi because over luggage. Owner also could explain in a good english, don't know how if we don't met them. Room is also spacious, clean and comfort. The bed also great ones. Bathroom and amenity is great. Bathtub also. Breakfast kimchi is also good and dining room clean and tidy, after all. I could give my thumb up. Thanks for your service and hospitality.