ソフィテル アンバサダーソウル ホテル & サービスレジデンス

設備、スタッフが素晴らしい！

It was a great hotel. I was anxious because I had a toddler with me, but I felt very safe.

ホテル内のサービスは部屋にあるタブレットで頼めるので とても便利でした。日本語を話せるスタッフさんが とても気さくで 気持ちいい対応をしていただきました

買い物、交通、スタッフ共に素晴らしいと思います。ただ、韓国語か英語が出来ないと意思の疎通が難しいかも…シャワーが弱くちょっとイライラ

Kind and friendly staff and great hospitality. I would definitely recommend this hotel.

スタッフの方の対応が丁寧かつテキパキされていて大変気持ちよく過ごすことが出来ました。お部屋も水まわりも綺麗で、安心して過ごすことが出来ました。

아주 좋습니다 기대에 충분만족 입니다

너무나 만족스런 가족여행이었습니다

직원분들의 서비스 및 대응도 좋았고 호텔이 신축이라 그런지 멋지고 세심한 디테일이 좋았어요

정말 매우 친절하시고 오랜만에 호텔리어 라는 직업이 와닿는 곳이었어요! 모든 스텝분들 덕분에 호텔의 격이달라 보이더라구요 :) 업무로 이용하였지만 가족과 이용하고 싶고, 친구에게도 소개하고 싶네요 !

Good hotel overall, however some hotels provide transport service for you and your luggage to the bus stop to the airport. It was an inconvenience to have to walk all of our luggage to the closest bus stop.

연말 모임으로 갔는데 엄청 좋았어요.

훌륭한 크리스마스 보냈습니다

Excellent stay! Friendly and helpful staff. Spacious room and very clean. The hotel is right next to Lotte world mall and restaurants, very convenient.

Excelente personal

Third time staying. We will be back.

I stayed here with my two kids for a week and every single day when we come down to breakfast .. it’s the same problem. Room was booked for two adults and 1 kid. My son is 11 which falls under kid who stay for free. Everyday staff asked me to pay for the third party… and i have to explain and repeat myself . I think as a 5 star hotel it is needed to train staff to take note. It’s the same two staff at door everyday too. I just find it is very inconvenience for customer. Last day… we were rushed to leave after being seated for 20 minutes! Very disappointed with this service

Amazing location by Lotte Mall, Dept Store, and World. Has a nice area to walk at Seokchon Lake and lots of shopping/eateries in the area by Jamsil Station. The room itself was incredibly beautiful, clean, and the staff/concierge was amazing. 10/10

너무너무나 좋은 숙박. 직원들의 서비스, 식당, 침구의 편안함, 화려하고 맛있고 다양한 조식까지 최고 중의 최고 였어요.

I had a beautiful lake view room which was clean and comfortable. The hotel is well located in a very nice neighborhood, just beside the Lotte Mall which is convenient for shopping and dining. This is my new hotel of choice for Seoul.