Staff were ok not that mich handy that in one call they responded you atleast 2 times you have to call them and one thing which yheu have to fix it their location you can't find their resort easily the sign.

Both kids and adults had a blast!!

Our visit to Legoland Dubai was absolutely incredible! The park is a perfect blend of fun and creativity, making it an ideal destination for families with kids. The LEGO-themed rides and attractions are not only entertaining but also beautifully crafted, capturing the imagination at every turn. The MiniLand, with its stunning replicas of iconic landmarks made entirely from LEGO bricks, was a particular highlight for us. The attention to detail is truly impressive. The rides were enjoyable and suitable for children of all ages, with just the right amount of thrill. The park was clean and well-maintained, and the staff were exceptionally friendly and accommodating. We also appreciated the variety of food options available, which catered to different tastes and dietary needs. The water park section was a great way to cool off, and our kids had a blast there. Overall, Legoland Dubai exceeded our expectations in every way, and we would highly recommend it for a fun-filled and memorable day out with the family. We can’t wait to visit again!

Water park dirty and rude stuff

Service staff less than the capacity, you need more employees to cover the resident services. Reception not answering either from out side hotel nor inside the room. You have to be serviced by going physical to the reception. Child free for breakfast and park’s tickets, only!! applied if you have booked from their website or walk in, if you booked through a broker e.i booking, agooda …etc otherwise you will be charged extra 214 dhm for one Ticket

Our room was upgraded, but the light next to the bunk bed disnt turn off so we had to turn off the whole room light system to turn of the light And we waited for 15 minutes to get our Luggages

We had a wonderful stay at the resort. This is a place for families which are looking for a family vacation at the lego parks. This is probably not a good place if you want to explore Dubai as its far from the city. Hotel it self is beautifully theamed around lego world. Perfect place for kids who are in to legos. Staff , both at the hotel and resort is excellent. They are friendly, helpful and responsible. They will go above and beyond to make your stay better. I would love to come again.

More options for vegans

It’s a good place for kids

the staff makes this hotel amazing. it is amazing place and the staff is super.

Overall very good experience, heavens for Kid

Stained bedsheets Hotel is already expensive, buffet should be available during stay

Every thing was great except Breakfast was poor

Overall stay very good, check in very efficient and friendly. One downside was only 1 bath towel in room rest all hand towels unfortunately this wasn’t noticeable until I come out of the shower. Restaurant rather pricey.

Very friendly staff Best option if travelling with kids to visit Legoland Parks

Brilliant hotel, lovely and clean and brilliant for kids. All staff are polite and actually ask if everything is ok and is there anything we need. Little things like that makes this place great, iv stayed in many 5 star hotels that don’t show care towards their customers which Lego Land Hotel do. 5 stars from me 🌟 🌟🌟🌟🌟

I am disappointed by hotels.com. I selected 2 adults and 2 children with ages and surprise by confirmation for only two adults! I had to pay extra at the hotel. I ask hotels.com to compensate.! Lego hotel is very good but overrated

Bad customer service Bad food

great hotel for kids

We stayed at more than few times in different Lego resorts and always had amazing experience! This time it was different and hotel is definitely overpriced for the very little services that you getting. Lady at check-in made us wait for 1hr before giving us the room key, even the room was ready! Instead of offering us to go sleep after a long flight! Down side is pool is only open until 6pm and it should be open until 10pm because music was playing all night around the pool and made it difficult to sleep. Food quality is super bad at the morning breakfast, almost nothing to feed your kids except ice-cream and yougurt! Check out was even worse, called for the bell boy over 5 times and waited almost 2 hrs! Ended up getting the bags to the elevaror myself only to find out that they were out of service/being tested. So we waisted 2 hrs of our precious vacation time waiting in the room instead of enjoying the water park! Spoke to the Manager Gaurav but did not get anything for our lost time exept sorry...but after i walked away he chases me and offered Lego park entrace for the same day for free. It did not make much difference because the park was only open till 6pm and by the time we finished with check out process close 2p! Should have offered to discount the room or offered an exta night..did not happen! Stayaway...