Clean hotel right by the highway, with several gator options close-by. Rooms are clean, beds are comfy, overseen your typical. Breakfast is included, coffee better than expected but we skipped food because we prefer getting breakfast elsewhere over included BW breakfast. Overall, you’ll get the slightly dated, but clean Best Western experience. We didn’t use the pool but everything seemed to work and was clean. We visited for a few days with friends in the area for Thanksgiving and would stay again because of the clean room and ok value for the money. Staff was friendly.

Great king bed. All amenities provide. Responsive helpful staff.

Quiet clean room. Accomodating ehen traveling with dogs and very polite staff.

We came in late and got our room easily. It was clean, comfortable, and quiet.. The breakfast had lots of options.

The room was very clean. Beware of room 100. It is not in the main part of the building. The person behind the desk had to walk me to my room which meant going outside, between some cars and around the side of the hotel. I made the reservation, traveling on my own, with the assumption that I would have an interior room so that I would feel safer. The attendant informed me that I had my own patio, as a joke because right outside the room was the pet area for hotel guests. If I hadn’t already driven 9 hours, I would have gone to a different hotel. The room adjoins to offices or hotel storage so I could also hear the staff go in and out to retrieve items. Bad form to imply the room is like all the others online when it is most definitely not… and then charge the same amount as the standard room!!

Good hotel but breakfast choices lacking.

Bummer hot tub was being serviced

I reserved a regular room instead they gave me a handicap room without asking。 the bathroom fan is noisy. Breakfast quality was the worst I experienced with BW.

I paid $817 for 2 nights stay and the shower had hair on the walls and the breakfast bar had no bacon either day and no potatoes neither and when asked to have more they said that Best Western was downsizing their breakfast and the sausage, yogurt, water, almond milk were not restocked for the last 45 minutes of the time breakfast was to be served. The manager Molly got snotty when I asked for a discount due to the big reduction in foods provided for breakfast……way overpriced and terrible breakfast and service by the manager

Quiet and clean, good breakfast

The staff was friendly and the breakfast was good. The place is just sort of shabby.

Clean and nice stay

The hotel was excellent, however the Hotels.com experience was terrible. I booked through the Hotels.com app while travelling and immediately received a confirmation email. I arrived at the hotel 2 hours later and they had not been informed of my booking. The desk clerk was very helpful and kept refreshing online to see if it came through but no luck. The helpline said 15 min wait but it was more like an hour. I finally booked and paid for the room directly at the hotel as we were tired from a 9 hour drive. When I eventually got through to support at Hotels.com they did at least give me a refund. Top marks for Best Western Cottage Grove Inn and a complete fail fro Hotels.com

Staff was pleasant. Parking was tight.

Clean room and friendly staff

I've stayed here four or five times, and it's always very nice with a very good breakfast.

When we arrived it was late so i wasn't sure about the srea.....BUT what a surprise when we entered the building Robert stopped what he was doing and welcomed us with a sincere smile and greeting......he filled us in on the amenities and breakfast info.....there should be.more Roberts ......the room was a good size and comfortable for the night....breakfast was amazing....i hope as we continue our roadtrip alll Best Westerns compare....

Staff was very accommodating and the room was clean, just right for a one or two night stay. Very quiet. No elevator but at least they had luggage carts!

Nice and quiet

Everything is good 💯💯💯💯😊😊😊😊