AC is broken but other than that everything looks good

Nice

Christmas 2024 was awesome! Only complaint I have is to give the breakfast staff more equipment to keep food hot and more food. It seems like there were shortages of the main food people wanted I.e. eggs, sausage and bacon and biscuits etc.

We were there for 4 nights. They were incapable of supplying our room with towels until the 4th night. This was unacceptable. Everything else about the property is fine. But not having towels for each guest room is shameful.

The pullout couch had a stain that looked like unclean throw up. Shower was dirty before using, couch had stains, floors had stains, and room was very moist even with ac on.

More Fresh fruit like blueberries or strawberries

We stay at the hotel the second time. We still like it.

Nice place, was quiet. Just need to fix the back elevator so did not have to walk all thru the property to get to room.

Breakfast, great location, what my family needed! Oven didn't work, but still a good stay.

I always stay here when I come to LA. This is my favorite place. The staff is always friendly. The roomsare spacious and clean. The area is quiet and you just feel safe.

The staff was very friendly and breakfast was great. They had a variety of food to choose from and it was fresh. The room was ok for the most part however it seemed when they got to the bathrooms they gave up on the repairs and renovations. It looked like a DIY job half done.

Very nice room, perfect for family with kids or additional guest. Pull out sofa was comfy, master bed had closing doors, included kitchen/fridge/microwave and 2 TVs. All rooms are close to parking and there was a 24 hour self-purchase convenience market.

Was a good but disappointing as we booked it as it had a gym but the gym was a storage room and not informed of this even at check in. Annoying to get room service you need to tell them a day in advance! What happened to staying at a hotel and you get room service daily no questions asked! Isn’t that what your paying for?

Asked for a room at 3. Floor Got a handicap room at 1 floor 😡 Very bad smell and black mold in the bathroom. Not very pleasant !!!! Table tops was ugly and dirty, both in kitchen and in bedroom and bathroom. Sad, because this was the 4 times staying here. Flying in from Norway!!🇳🇴

El hotel esta en buen estado, las habitaciones son acogedoras, contra ruidos, la cama estuvo muy cómoda, las cobijas limpias y calientitas, agua caliente todo el tiempo, el personal es muy amigable, respetuoso y cordial. El desayuno esta rico, perfecto para iniciar el día. Tiene la parada de los buses OC muy cerca, y esta a 10min de los parques disney, el Lyft nos cobro entre 11 a 13dls por viaje. Tiene agua de sabor en la recepción fría, para recibirte, lo cual esta estupendo por que llegas del aeropuerto o de un día de compras o parques y te viene super bien!! Súper si recomiendo el hotel!! :)

Love staying here! We book annually!

Ants everywhere, air conditioning didn’t work , room smell bad and found dirty sheets in the sofa .

We usually stay at this hotel every time we’re in the area, but this will probably be our last. There were multiple bugs in our room almost each night of our stay. We’ve never experienced that at our previous stays until now.

The stay was ok, however we didn’t get our room cleaned at all….. we stayed 4 days 3 nights and requested housekeeping, but it didn’t happen.

Very nice staff!