First time staying here. Usually stay at Holiday Inn Express and this is on-par and slightly cheaper. Enjoyed having couch and chair to spread out. Good shower. Nice breakfast. Decent wi-fi. We had trouble with keys not working three times for our room—only negative. Will stay again.

You can serve better coffee and more breakfast choices. Bathroom aways wet after shower. Wrong shower curtain. Toilet paper in awkward place. Be more hospitable and not look miserable. Happy employees make customers happy. Use better quality plastic utensils. I like our suite, it has fridge, microwave, desk, sofa but you can put better coffee maker. I like that there was enough lighting on the desk and in the room. Toilet seat dont match the toilet. I like the furnitures but the couch was worn out. Bed comfy but Hilton and Marriott better all around. Oh I love that you have free tv channels. When I extended my stay I was told that it was $84.00. The bill has $102.00 before taxes. I stayed 3 nights, did not use cleaning crew, dont need them, I just ask for towels. Need shower cap You are in a great location. Improve the overall place and you will attract more people. Make every staff proud of the place and proud of what they do.

Quiet, clean, great breakfast very convenient location and great value

The staff was very friendly and the cost for the excellent service was affordable!

Stay was great overall, don’t recommend staying on a lower floor during the holidays due to kids running around on the top floor is easily heard. Jacuzzi tub was excellent, great for my lower back. Bed was comfortable, room was spacious. 4 1/2 stars.

Great location

Comfort Inn might be the best hotel ever

Our room had a musty odor. We believe it's from the hot tub. The hot tub was nice and clean though. And the bathroom was very clean and well stocked. The bedroom was clean and comfortable , beside the musty smell when you first walk in. The staff was friendly and helpful except for one gentleman at the desk. ( Morning shift on Saturday November 16th . Did not look at his name tag. That's on me though. ) We were woken up by a God awful noise in the wall between the bedroom and bathroom you could hear it out in the hallway in our end of the hotel. We were on the first floor and our neighbor had the same problem with the noise. We went to front desk and all the gentleman kept saying is they're working on the roof . This had nothing to do with the roof. You couldn't hear the noise on the third floor our friend said. And he kept making excuses about maintenance will come check , he would not come to the room to hear it. And we never saw maintenance. We had to leave for the day because it was so loud. When we came back it had stopped thank God. We did kill 2 baby roaches in the bedroom. Came out of the cabinet the mini fridge is in.

My room seemed mostly very clean, such as bathroom well scrubbed and towels fresh. But there were two half-finished cans of beer sitting in it, smelling up the place. It was the only real negative. But it concerned me because it indicated carelessness, which made me worry whether it was as clean as it seemed.

The staff were friendly and helpful. The only concern i had was the lack of available towels.

Good stay, clean, comfy and fabulous location!

k

It was a good stay.

The free internet in the room was only available for 1 device. It was very inadequate for using 2 laptops. We did ask the front desk if we could use 2 laptops in our room. The response was one of us could use our laptop in the lobby. We were visiting before hurricane Milton hit Florida.

This was a quick trip (one night). Very welcoming and comfortable all the way around.

Everything was almost fine except the wifi which was very weak and dropped most of the time, and the fact that the breakfast menu was the same every morning.

Great location.

Great

This is our go to hotel whenever we stay in The Villages area. We have never had a bad stay there and we stay 3 to 4 times a year. Most of the front desk staff knows us when we walk in and Gretchen in the breakfast service greets us with a hug and hello every time we are there.

The front desk attendant which I forgot her name was wonderful been there for 10 years all this was after the hurricane and power had been out for 4 days