We've stayed at this hotel a few times when visiting Orlando. It is a quality hotel. The rooms are clean and fairly well updated. The amenities are good. Janelle was awesome at check in. Of the less than $400 hotels this one is the best in Downtown Orlando.

The service people were wonderful. From Janelle at the front desk to JJ and jay at the shuttle and Albert at the bar. All were attentive and friendly

I loved the spacious room layout. I did not like not being able to open doors to balcony

Food

This was a perfect hotel for a couples trip. Not too far from everything and located conveniently off the interstate. The customer service was amazing from parking, check-in, on-site restaurant, and housekeeping. We will be returning.

Good hotel proximous to entertainment venues.

Awesome hotel Great free shuttle Will definitely go back

Room was clean and the bed was comfortable. Free shuttle was a plus. Domonic was ausome with being on time being the shuttle driver! No issues with anything!

No room service at all

Great stay, was really convenient to events and wonderful courteous staff.

Please do yourself a favor and stay away from this place. Worst experience; I will never stay at Crowne plaza ever again. Scammers. Tried to charge 4 nights of parking when I only stayed 2 and when I spoke with the front desk, they were extremely disrespectful even though this was their mistake. They told me I would get $20 credit towards the snack and convenience center and didn’t take anything off. Please do not stay here.

The hotel is nice clean good location however is updated and lots of homeless around the area

Great and excellent

Me parece que las habitaciones son muy costosas, no ofrecen desayuno free. aparte que cobran el estacionamiento, las habitaciones no son como lo muestran en la página muy decepcionada.

Very impressed with the decor...updated, rooms fresh and clean. Easy parking. Staff extremely pleasant and helpful. Hope to come back next year.

I didn’t like not having a bigger balcony with access.

We were happy with our stay. Just prefer to be closer to the DT restaurants

Great staff, king suite was beautiful

Staff was lovely and helpful. King suite was impeccable.

Staff was professional & courteous - not enough people for bar/food service - waited almost 15 mins for a drink & 30 min for appetizers. Rooms need updating.