フェアフィールド イン & スイーツ バイ マリオット セント オーガスティン I-95

Staff was accommodating with our request for a first floor room. The pet fee was $50.00 which was not noted on the hotels.com website and had an additional hold of $150.00 which again was not noted. We felt these fees were quite high.

Clean property, loved the heated pool and hottub

Accommodations were nice. Breakfast buffet was nice.

Upgraded

The room was big but they need to clean better there was mold by the window AC unit and drain in the shower was clogged with lots of human hair that I unclogged with my hand because it was late at night and bathtub was filling up with water and would not go down it was disgusting to think this bathtub had all that human hair. Also, I had to get the vacuum from the Houskeeper the first night because there so much dog hair on the carpet. Sham on bed was stained, and beds were very uncomfortable it seemed that it was off the frame. Which such a beautiful Hotel and it having the Marriott brand behind it they need to do a better job in the detail cleaning of the rooms.

Ok, needs some updating

The place was nice .

Great

No service room no towels because they do room every other day I had to go downstairs and get towels won’t stay there again

Awesome place,,good location and easy access,,great service and friendly staff,,A+

Personal simpático.

It was a great experience. The room and property were very clean, the staff were pleasant. I would definitely stay again.

The staff members were really friendly and polite.

Front desk “Payton” was excellent upon check in and again the next day after what was a sleepless night due to AC unit sounding like a washing machine w/o clothes….Unfortunately—this issue has nothing to do with the staff - if previous guests do not take time to address issues that the room may have! On the other hand, I did find the hotel dated and unbecoming to me a Marriott- tube has marks that make it look dirty and rust stains- for what I paid for said night, I would not stay at this hotel again and would not take for granted that it would be 5 stars because it’s by Marriott:-(

Air conditioner is too noisy, I was not able switched off

The property needs some maintenance updates but is clean and staff is excelle t

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I like to shout out a excellent employee named Rosa. She served breakfast both mornings during our stay. She is extremely friendly, greeted and helped all the guest by making sure everyone got their food. There were instance where people didn't know how to use something, she would go extra mile helped them. I have never seen a such great employee at a hotel working in the food area that's friendly, going out of the way to help customers and made everyone smile. Please recognize this great employee.

Classic Fairfield. Older design and decorations but very well kept. Off I95 location. Quiet rooms. Friendly staff. Clean. Large full breakfast. Overall great hotel and value. 2 suggestions Need USB PLUGS in rooms for electronics Sheets/bedding did not fit queen bed. Loose.

nice staff