Atmosphere

The lobby was 52 degrees and the staff said they were not allowed to adjust the thermostat. No way we could eat breakfast there due to the cold. The front staff sat on a box next to a portable heater when there weren't anyone to check in. Treadmill broken. Faucet in bathroom very thin stream and barely warm water after letting it run, yet hot water available in the shower. Toilet pulled away from the wall and the top didn't fit. TV didn't have satellite or cable with a basic remote. Our friends had all the stations with a nice remote. No snacks or fruit to purchase or vending machines. The only option was frozen spaghetti or mac n cheese to heat up in the microwave. Door to the room didn't close or lock without pushing very hard. We told the staff about the treadmill, TV, faucet and lobby temperature. Never had anyone do anything or reach out.

The room was very clean and comfortable. Customer Service was good.

On night 1, we had to repack and change rooms bc the tv and phone didnt work. In night 2, we were unable to shower bc the staff never brought face towels. The next morning when i called the front desk, the staff told me i would have to wait until 10 for housekeeping. At 1015, i called back and was told i would have to come down to get them. I had to go down in my pajamas for small towels and the staff was very rude.

The property smelled funny and the carpet kind of smelled bad. You dont get a feeling that you got clean sheets and the mismatched pillows and the bed that gives you back ache..

Good facility

Room smelled bad

Room was not cleaned prior to arrival

This hotel was in rough condition and in an unsafe part of town.

Rooma had a damn moldy oder.

Amazing place would higly recommend

The room had mold in the closet,Ants everywhere and smell really bad.i will never stay there any more.

The front desk staff and breakfast staff were amazing. The managers were horrible. I complained about the smell and mold. Was sent to another room that had the same issue. Asked to speak with a manager who told me she was going to call me because she was busy. Never did. My autistic son had to stay in a cold room so it didn’t smell. No accommodations were given

I’d like to give this property a better review: however it took 4 rooms before we actually got one that everything that should work, TV, Shower, lights cleanliness etc. was finally acceptable; and that was after getting the GM involved. Once through all of that, we finally got an acceptable, functional room.

Water leak, ceiling dripping, noisy water heater drip. Everyday wasps in the room, broken shower slide door. Dirty sofa bed.

Quiet area and a new hotel with great service

The facility has roaches in several junior suites

An ok hotel to stay at if you’re in town for a day or two.

Online service was easy to complete! Customer service was very good, room clean, easy to park, great outdoor seating, pool and exercise room a little noisy in hallway but I still rate a 5star.

No breakfast included