ホリデイ・イン・エクスプレス＆スイーツ・ダビューク・ウエスト、IHGホテル

The room was clean. The shower head gave out ample amounts of water. The hair and body care products were attached to the shower wall and on the wall near the sink. The ones I used were effective and luxurious. Plenty of towels. Plenty of cups. The pillows were labeled soft and firm, and they were very comfotable. The chairs were a bit funky, but they were sturdy enough.

Very nice place. Staff was friendly. Breakfast was delicious and always enough food for all. Only item I’d call out was when checking in, the lady was using her cell phone and I had to wait a little bit. It was clear she thought her phone was more important than checking customers in. There were other people in line after me.

Good location, breakfast ok, thermostat in several rooms difficult to stay adjusted. Rooms, carpet, bathrooms are very worn and nothing looks updated. No extra blankets or pillows in room.

The front desk gal was very nice. The hotel was so quiet. They had a pancake machine ! The beds were very comfortable.

Staff was so friendly and helpful! Spacious room! Great breakfast!

Didn"t know that I had to request that the towels be changed and the garbage removed for a two day stay

Great clean place

Good

They had a nice breakfast. Friendly check in. Minimal pet fees. The place was clean. Comfortable bed.

Breakfast was great and well organized ..the woman who prepared and set up was so pleasant and engaging

Everything was fine. The vanity light was out in the room but overall it was fine.

The room was very well laid out and spacious. The location was convenient to many places of interest.

We are loyal IHG travelers. This property did not meet the standards of most IHG. Carpet in room stained. Thick layer of dust at carpet edge by baseboards. Elevator carpet badly stained. Rooms are a bit outdated and desperately need new flooring and facelift.

We had dog noise issues. Staff handled the issue very professionally

The room was ok. Beds were comfortable. It could have used some updating. There were a lot of box elder bugs by exit doors the whole weekend. Location was good.

Desk clerk was really helpful!

Had a wedding in Dubuque. Arrived at the hotel at 2:20 to see if our room was available and it was not. We had made reservations 5 months before. Multiple people from our party were already checked in.1 individual had called the night before to get a room and was given 1 and checked in already. Came back at 4:30 after the wedding and room was still not ready. Shortly after that we checked in and went to the room and housekeeping was still cleaning it. They were pleasant and efficient trying hard to get the room cleaned. We travel frequently and were disappointed about the delays. Other than that the breakfast was good and the room was fine.

The shower did not work!

The front desk clerk was friendly and professional. Thank you.

We keep coming back because the staff. The staff so nice and was able to check in early. They would always answer questions. Polite and respectful. Felt safe and no issues.