ホリデイ イン エクスプレス コロンバス エアポート - イーストン バイ IHG

Found empty old beer cans under the chair in the room. Air conditioning/heater squeaked the entire time. Other guests were incredibly loud all night. Cable tv kept freezing up and made it difficult to watch tv. Pool was overcrowded with unsupervised children who were screaming and running everywhere, leaving our kids unable to enjoy. Overall a disappointing trip.

For the most part it was a good stay. On the side of the under sheet there was a small stain. We honestly wernt too conserened thought. Everything was clean other then that.

Very loud all night. Very odd

People above us was noisy until well after midnight. My flight was 6:30 am and had to be at airport by 5:00 am. The hem was coming out on sheer curtains. Refrigerator was noisy. There was strange odor in hallway on 3rd floor.

Carpet was dirty. Hem hanging from curtains.room was small. Not enough towels and wash cloths. Bathroom was the best part of the room. Noisy. Someone above our room was stomping on floor (child?) kept us awake late and we had to be at the airport at 5am. Not much rest. Will not stay here again.

Great place to stay when flying out of Columbus. Great and easy transportation to and from airport.

Nice place, the hallways need a makeover. The shower is very slippery and dangerous. Breakfast use to be better.

The staff were very kind and helpful! I made reservations because of a delayed flight with children, they played in the pool for hours. The water and pool room temperature was perfect. The desk attendant went above and beyond by providing us with extra towels for showers. Also, the hot chocolate table was a big hit for the children. Thanks!

The rooms were kinda dirty and there was no microwave in my room when I got carry out and had to eat it cold

The bathroom fan broken, toilet paper holder broken and a half roll of toilet paper

I liked the service

The breakfast was not very good. Could improve on bacon and sausage type

Good customer service. Room was clean. I had a hold on my card for the total balance plus $100 for incidentals charge twice before I even checked in. It did not release right away. Breakfast was terrible. I was told breakfast would be available till 10:00 we went down at 9:00 and some of the pans were empty. When we asked the woman serving if she was going to refill the pans, she told us no. Stay was good otherwise.

I canceled my reservation & was still charged for the night? This is unacceptable behavior and I would like my money back immediately!

Everything was great.

😀

Everything was good however, they need a better breakfast (taste). The cinnamon rolls were the best

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Nice rooms, no cookies ☹️, shuttle service hours limited

Shuttle Service