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it was very clean it beat my expectations ...

I booked a stay here for 2 nights. The building I was assigned had broken doors, letting the cold air in (it was <25 degrees outside), the elevator was broken (I was on the 4th floor), and despite being no-smoking, the building reeked of weed. My room had no TV (no signal) and barely any functioning lights After less than 3 hours there I needed to leave and checked out. I did notify them that the toilet had also been used, which the cleaning staff would have had to be blind to not notice. I didn't wait for them to call Expedia about a refund. I did contact Expedia and after a week they have been unable to speak to anyone to discuss a refund. Sleeping in your car would be preferable to staying here.

The property was without water for two days prior which i was not informed of until i had arrived for check in (after I had already paid for the room). The toilet was full of feces, cigarettes, cigars, tissues, etc. The room smelled like an ashtray. The room had a balcony but it was locked and allowed no access to attempt any type of ventilation. elevator was not in service. The stairwells smelled like urine and there were people smoking in them. There was a guy siting on the table in the hallway of my floor rolling up weed. The ground outside was covered in ice with no salt. I checked out after 2 hours and the property was not even willing to refund

The worst hotel I’ve ever stayed in

Half of the property is abandoned with signs on the windows literally saying "dangerous and uninhabitable." The elevators were broken and the amenities were boarded up (i.e. the "gym" was boarded up, the breakfast room was boarded up, etc.). Half of the lights in the hotel lobby/hallways were not on or dimmed. There were multiple people clearly living out of their car and sleeping in the parking lot. It was very unsettling. In our hotel room we found the following: · The door handle to our room was broken and was coming out of the door · There were an egregious amount of stains and various odors. · There were brown and green/yellow fluids on the underside of the mattress. · There were crumbs and broken glass on the floor · There were bugs crawling in and out of cracks on the ceiling · Various wires were pulled out of the wall and looked like they had been stripped for copper · The fire alarm had been ripped from wall · The toilet was clogged We asked for another room, but it was in a similar state. We took pictures/videos of everything and went to the front and asked for a refund and to cancel our stay. They let us cancel but only offered to refund a fraction of what we paid. (We are still waiting on the refund!). We had to end up finding another place to stay last minute. They should not be allowed to continue running or have an Expedia posting. The place is clearly about to close down and is in violation of various safety/health codes.

unsafe

Awesome

DO NOT STAY HERE!!!! This place is best down and disgusting!! No room service in site our room was filthy! Makeup on the bed. Some type of white stains all over the bed and FLOOR it’s disgusting! The front desk lady had no remorse nor did she care about the concerns raised about cleanliness and overall safety!

I am amazed that this property is not condemned. This is what I found during my very brief stay: Couldn’t get in through outside door The door to inside was propped open with a piece of wood While getting my bags out of my car I was approached twice by people asking for change. The lock on the door was broken in half The commode was cracked The bathroom door handle was barely on The fabric chair was stained The desk chair was missing 2 wheels, which I didn’t realize until I sat down and fell over The sheets had dark spots on them The closet shelf was gone I have pictures if I can post/ show them to someone.

It was the worst stay experience. Hostel condition was worst. Broken furniture. Very unsafe surrounding and people. They show main building in pictures and its closed for stay. And ask to live in nearby apartments owned by hotel. They offered breakfast in package but breakfast room was locked and it was not served. Not recommended at all.

When I arrived the heat was broken in the lobby. My room smelled like mold. The towed were dirty. The handles were broken off of the dressers. Elevators were broken as well. I immediately returned the key and asked for a refund. They told me they could not refund that I would have to contact Expedia.

Customer service workers was disrespectful. There was people in the hallways who wasn't even guest was doing drugs in the stairwell. The sheets on the bed was dirty and the pillow cases had blood stains on them. There was no tissue in the bathroom.and there was roaches on the walls as well as in the tub.I was only there for 5 minutes. Didn't even take my coat off. Im 46 years old, and that's the worst hotel I've ever ever ever been in. Everyone, please stay away.....

Hotel needs to be renovated/upgraded.

We didn’t stay here because there was no hot water available that day. We arrived late at night to check in, only to be informed that hot water was not available. As a result, we had to search for another hotel on a cold night with children. It was a very unpleasant experience. We expected Hotels.com to notify us in advance so we could have made alternative arrangements. This was a very disappointing experience with Hotels.com’s service.

False advertisement

The adjacent building (roadway inn) is condemned. My room stated “accessible” however the elevator is out of service. The doors are wide open 24/7, no key required to access the building at any time, and the stairway doors are tied open with plastic bags. Some stairways in the lobby are boarded or chained up for no access. The building had no hot water - the sign at the front desk saying “no hot water for 3-5 days” looked like it had been posted for weeks. Hallways smelled of cigarettes and weed, which is wild because each room has a private balcony. There were giant rolls of old carpet outside. I do not recommend bringing your family to this place and you should only stay here if you know how to manage yourself in what privileged people would call the “bad part of town”. 2 nights was fine.

No hot water upon check-in 😡 Request refund from Expedia, totally unacceptable 😡😡😡😡😡

It was so sketchy, from the pictures it looked like an average hotel but then you walk in and it’s like a duplex, absolutely no elevators work (having to go up a four flights of stairs with a big full suitcase), the room door was already slightly open, there was very sketchy people hanging out in the stair wells you HAD to use

elevator not working, a real dump, room very poor, price cheap goes with the rest

Half of the property is condemned and the part that isn't should be too. Rooms are falling apart, one stairwell smells like pee. The other stairwell has homeless people sleeping in it. The elevator doesnt work. Dirty tampons frozen in the 4 inches of ice buildup in the freezer(I unpluged the freezer because it was too loud and threw the block of ice in the tub just to find the tampons, ewe). Crack heads all over the place. Hot water doesnt work, no gym at all.... i didnt stay long enough for the free breakfast.