ウェスティン・チャタヌガ

Room was nothing like the picture . I was expecting a high floor room that overlooked the city . The way the picture and add look was deceiving. It was a 3rd floor room with a worn out rug in one part of the room and chipped up table and credenza . And it appeared to have a cigarette burn hole in the top sheet . Paid top dollar for this room that was not a top dollar room .

great place to bring your family! they have multiple food options and a swimming pool for the kiddos. and not to mention the bar on the main level or the bar on the rooftop for the adults!

The hotel was beautiful, staff welcoming and located centrally with a number of dining options.

Absolutely loved the scenery and the hospitality

I didn't care for the food offered in both restaurants also the 10th floor bar was tight not enough room move around

No trash bags in the room for the trash cans. The AC did not start working until a few hours before our check out time. We ordered breakfast for 2 and was not asked about it nor giving vouchers until I called the front desk to ask them about it myself. And not to mention, some ungrateful person pulled the fire alarm close to midnight.

Great heated pool even on a cold night

First time in Chattanooga and choosing the Westin was the BEST DECISION!

We drove 13 hours that day with a moving truck to arrive at the hotel at midnight. We were absolutely exhausted. The parking lot was empty. I called 2 times to let them know we were arriving late. When we arrived, we were told we couldn’t park on hotel property with our small moving truck and valuable art collection inside. The area off premises was unsafe to leave the vehicle unattended in an area without cameras so we had to leave the property and find a new and safe hotel 30 minutes down the road. We have stayed at this hotel a few times in the past but never will again. The staff was not accommodating at all. There were large busses and trucks in front of the hotel so I’m not sure what the problem was. We also told them if they allowed us to stay, we would leave early in the morning and too generously. Never again will we give this hotel our business.

Lovely stay for our one night stay for a Christmas work party.

Excellent service

Good

*Staff was very helpful and polite *The biggest issue we had was the shower leaked water on the floor, which had been happening for awhile cause the trim was all swelled up.

Pros: Nice rooms, nice customer service at the front desk for check in and check out Cons: When the a/c came on it made a loud noise, much louder than it should have been. Whether parking across the street or valet, there is a charge to park. As much as they charge per night there should be free breakfast included

The room was spacious, comfortable, and quiet. Staff were very friendly

Great hotel but somewhat pricey.

Our Chattanooga experience at the Westin was white-gloved excellence. From the front desk with Sunny Massey (who graciously gave us complimentary breakfast because it was our daughter's birthday and upgraded our room to a corner Mountain View) to our delightful night of rest and rejuvenation, everything was a 5-star experience! The hotel has an upscale resort-style feel with three dining options, a rooftop pool and bar, live entertainment, and numerous gathering areas with fire pits and comfy seating. The staff was friendly and accommodating and our room features were high-quality, clean, and aesthetic. I'd stay at this particular Westin again in a heartbeat. Well done and well worth the money.

Good stay for one night

Interesting property design, nice rooms, and good service.

Enjoyed our staycation at the Westin. Hotel is very convenient to several good restaurants. Valet, check in staff, bellhops and waitstaff were all friendly. Loved the shower in our room! Hope to get back soon.