The hotel itself is honestly good and comfortable however the staffs are very impolite, we checked out 9am then suddenly they knocked on our room when inside to check while we were there. He checked the room badly as if we took or treated the room bad. Then they charged as for complimentary water. First, they want us to pay for the hotel but we booked online and this is already paid. They don't know their process and don't know how to treat hotel guests nicely.