This Hampton is not bad but not great as expected. One of reasons is that it's a bit old. But people at hotel are friendly and service quality is pretty good.

clean, friendly staff

We stayed one night and it fit our needs during our stay.

Called the number associated with the property to inquire if there was a fee for leaving vehicle onsite during trip as it didn't show a fee online. The person who answered the phone said he would check, and he then told me there was no fee. Upon checking in, I was advised it cost $15 per night to leave the car. As i reached out for support, customer service called it a "misunderstanding" and dropped my call three times. Staff answering the phone should relay accurate information, and if not, the hotel should stand behind information that was used to base a decision on.

The room was clean and comfortable. The shuttle was there on time to take us to the airport at 3am. Very good experience.

This was an easy short clean and safe stay

Starting at 6am, lots of noise from ice machine next door. Also loud employees just down the hall by 7am.

Staff was pleasant, and rooms were nice.

newer facility, fresh, clean-bathroom smallest ever (who uses the tub anymore? had walkin shower with reasonable space in a different hampton-north olmsted? was great), beds too soft- desk right next to/too close to ac unit, cant see tv from desk because of tall cabinet between desk and tv, otherwise great place-would stay again

Great place to stay, very spacious and very helpful.

It was clean. The breakfast wasn’t bad…normal Hampton Inn breakfast. The bed was comfortable; however, the room and bathroom were small. Additionally, I find the charge of $75 as a pet charge for one night to be obscene. We have been traveling for weeks and I understand a change, but $75 is too much.

Great Stay!

Old

Great staff. Very friendly.

The hotel is nearly new and in excellent condition. The pool is indoors, which might be nice in the winter, but was disappointing in the summer. Housekeeping is only provided every-other-day. The lobby area and free breakfast are very nice. There is no outdoor area for guests to sit. Overall, I would recommend this location.

Front desk clerk was upset with colleague at main entrance (Outside area) made verbal threats, using profanity to colleague in front of me and other guests. Not a good look.

Front desk woman in afternoon and late at night have poor customer service skills. No smile. I stood in front of first one to check in and she sat for a few seconds before even looking up at me. The night person was behind the wall and didn't come out for a minute. No eye contact. The room was good. TV cable and its guide is weirdest ever. Three different menus for different channels. Crazy. Workout place shouldn't be called workout. It's just treadmills in a closet. No equipment. Just dumbbells in a narrow corner. Either expand or get rid of the room. Breakfast: Eggs not hot.

We stayed at this property because our flight was postponed overnight at the last minute. Very close to the airport. Easy reservation and check in process. Many places to eat and shop within very close proximity. The property was quiet. Free self parking. We had to leave around 6am so we missed the full breakfast but they had a sack breakfast so we could take it with us. Check out was quick and easy. This was a very good value for the money.

Average standard of Hampton Inn I have stayed.

If you’re looking for hot coffee, they have it