部屋は広いし、安定してるし、宿泊者は欧米人ばかりなので外で食べたり飲んだりして夜遅く帰ってくるので少し騒がしいです。たった1日しか滞在しなかったので文句の付けようがありません。

đã ở đây 2 lần, ở phòng chung nhưng được gặp nhiều bạn bè quốc tế, nói chuyện và chia sẻ cảm nhận, vô cùng vui vẻ, nhân viên nhiệt tình vui tính, lần sau mình sẽ lại đến

không có suất ăn sáng, khong có nước suối trong phòng phải mua, phòng cũ, trang thiết bị tạm ổn. do dịch bệnh nên chieu có 1 nhân viên để phục vụ

From a hostel with 9+, my expectations are really high yet I got the room for a very cheap price so basically you get what you paid for. Maybe they change their ways cause they don't have much customers due to covid and probably since we're not highly paying customers. Reception assigned when we came can't speak english. Still need to contact manager via phone who's offering us to upgrade our room (for a fee) because we're 3 and the room is only for 2 people (which we are aware of already-as advertised in app) We insisted to get the room we prepaid via app, since we only need a place to sleep at night. By the way, room is okay, no major issues. Also, app promotes free breakfast but hostel said they don't have. Not the hotel's fault and app admitted this mistake but when I asked hotel about this, I never felt empathy on their response. Just said "You only booked room, no breakfast" even though I explained and showed app post with breakfast, they said "You can check and discuss with app they are posted is not us! Here is booked room only!" yeah, with all the exclamation marks. The issue here is not about the free breakfast anymore but the way they deal with the problem. Kudos to traveloka for being so empathetic in resolving this case. I never heard any apologies from the hostel maybe because they know it's not their fault. We moved to a different hostel instead and experience better service - warm welcome with free room upgrade. 😉

บริการดี พนักงานน่ารัก ไม่มีลิฟท์ อยู่ชั้น 6 นี่ร้องเลย

I had fun and cozy while staying in Luxury Backpackers. Nice and friendly staff, clean bed and good in safety.

Phòng và giường sạch sẽ không ẩm mốc, nhân viên rất thân thiện .

gần nhà thờ hồ gươm, rất tiện lợi, phòng homestay rất thích trải nghiệm tuyệt vời

Selalu suka menginap di luxury backpacker ini, kebersihan baik dan lokasi sangat strategis di old quarter area. Breakfast lumayan enak dengan berbagai macam pilihan meskipun sederhana, staf hotel pun sangat ramah dan membantu meskipun terkadang sulit dalam berkomunikasi karena ada beberapa staf yang tidak bisa berbahasa inggris.

Selalu suka menginap di luxury backpacker ini, kebersihan baik dan lokasi sangat strategis di old quarter area. Breakfast lumayan enak dengan berbagai macam pilihan meskipun sederhana, staf hotel pun sangat ramah dan membantu meskipun terkadang sulit dalam berkomunikasi karena ada beberapa staf yang tidak bisa berbahasa inggris.

Khách sạn trong phố cổ nên chắc chắn không có thang máy dù cao đến 4 tầng lầu, nhưng phòng ốc sạch sẽ ngăn nắp, phòng tắm đẹp, sạch sẽ. Nói chung là rất hài lòng.

it was very nice and all the services was excellent

Nhân viên nhiệt tình, thân thiện. Vị trí gần khu vực trung tâm thuận tiện cho việc đi lại .

Sangat sekali menyenangkan mengindap di luxury backpackers ini, staf front desk ramah dan informatif! Lokasi hotel mudah dicari dan dekat dengan pusat keramaian. Kamar bersih dan nyaman meskipun dormitory, kamar mandi pun bersih. Sepertinya jika berkunjung ke hanoi akan menginap disini lagi.

Drom sạch sẽ, ăn sáng ngon, đã 2 lần chọn làm nơi lưu trú ở Hà Nội vẫn rất hài lòng.

Nhân viên nhiệt tình, chỗ nghỉ thoải mái, thích hợp ngã lưng, lối đi riêng tiện lợi.

Phòng rất đẹp Nhân viên thân thiện Bữa sáng free nhưng vẫn rất ngon mình book phòng 3 giường giá 65$ nhưng app lỗi nhầm chỉ còn 164k vnd tưởng bị hủy ai ngờ app vẫn trả hết số tiền kia

Awesome stay at Luxury Backpackers. Location very near to everything. Staff so friendly. Clean and facilities ok. Breakfast is very delicious!

Cách phụ vụ của nhân viên không chuyên nghiệp, cách nói chuyện rất bất lịch sự, tư vấn không rõ ràng. Thái độ thách thức khách hàng.

It's really a luxury place to stay for backpackers! My stay in here was awesome, good service from the staff. Especially mr. Link for helping me during my check out! Located in a strategic location, room is clean, bathrooms are clean, maybe only one thing that I don't really like, mirror light should be white colour, I mean better for girls who want to make up. Overall, I will stay here again if I ever visit hanoi again. Good job! :)