Metropole Katoomba

Rigtig hyggeligt sted, fint værelse med godt badeværelse - Servicen var rigtig god

Overnight stay suited us in a good location to shops and restaurants. Bathroom had steps which could be a problem for those with mobility issues but fine for us. Old lift was a bit problematic- slow and didn’t always register. Otherwise, an old hotel with lovely features like a library.

We received a warm welcome for Yolande on reception and she was friendly and helpful throughout our stay. We were upgraded into a newly renovated room which was lovely, comfy bed and plenty of space. It was lacking places to store clothes but overall a nice looking room. The main issue we had was the noise during our stay, we could hear our neighbours e.g. their alarm which woke us up and the beat from the music in the breakfast room was very audible in our room (we were right above the breakfast room). You can tell they are investing money to upgrade the hotel so I hope that better soundproofing is on the list on. Breakfast was okay, small selection of food served buffet style.

Very comfortable bed and nice linen and towels. The room was clean and everything worked. A very small TV and the fan was too wobbly and squeaky to use overnight. The walls are quite thin, could hear a child coughing in the room next to me. Overall, I’d still stay here again, good value.

Csodálatos szállás. Nincs és nem is lehet semmilyen panasz, mert Viktória királynő korhű a berendezése, bútorai a szállásnak. Kiváló a reggeli választéka és minősége. Tisztaság kifogástalan. Személyzet fantasztikus, maximálisan tapintatosak. Újévi meglepetés csomaggal kedveskedtek. Parkolás ingyenes.

Really lovely place, right next to the train station! 1 min walk to bus that takes you to most hiking spots. Really lovely people work there! Overall a great experience! Would stay again!

It was at Christmas, the hotel looked lovely. It is so charming with the stained glass and old furniture, the library and games (I mean cards, etc, not computers) room. I didn’t book a vegan breakfast but I talked to the lovely breakfast chef and she said they could arrange vegan breakfast and also dinners. I slept well, the shower, aircon, tv all worked well. Having a fridge was great. The bed covers and sheets were very comfortable. Being close to the train and the shops is great if you are using public transport. Thanks so much Hotel Metropole.

Location of the hotel is at cross street from the train station.

The external appearance is very dated. However inside it is charming. Lots of original features particularly in the library and games rooms upstairs. The inside courtyard area has a charm of its own. Our room was an internal room with no external air (windows opened into internal courtyard) and so we asked for a room with external windows which we could move to. Essential given the area was experiencing a heat wave! Breakfast excellent and plentiful.

The place is well located and has a kind of shabby chic about it. But I have *never* had a staff member at a hotel be as rude to me as one of the staff here was. She made some hella big assumptions about me based on her opinion about my appearance I guess and was really belligerent and gross to me. Just disgraceful.

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Thankyou Jack for a wonderful stay.Yummy breakfast.I have stayed at this hotel many times and can recommend it highly.

It was ok.

Excellent

Our stay at the Metropol Hotel Katoomba was absolutely amazing. Book in was very efficient and fast...our room was newely renovated and smelt wonderful for such an old heritage building.The very best was our bed we were there for 2nights the best sleep 😴 we have ever had.Also breaky was very good.It was just a beautiful stay.

All ok

nice modern bathroom,excellent shower, attractive rooms Very nice old world decoration and feel Staff were helpful There was nowhere to hang clothes and no choice provided for bedding, I was too hot.! No facilities to dispose of sanitary items for women TV in one of rooms didn't work I would have liked a bedside lamp.

Good location and property is dated but has a fine aesthetic. Room was a bit short of the “royal room” experience advertised. Lumpy uncomfortable split bed and single ply public toilet paper. Never asked about our stay on check out. Shared billiard room and library were a fine feature.

This is a historic hotel nicely situated in Katoomba. Staff were super friendly and helpful. The hotel has good off-street car parking. The best thing about the Metropole was the cooked breakfast. The chef on Monday to Friday cooks to your order. Great food with great service. Overall, a good value for money stay.

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