Pullman Palm Cove Sea Temple Resort and Spa

Stayed in a 2 bedroom spa room and loved it. Great stay

Absolutely beautiful stay I recommend this to any family or couple wanting to get away

Loved absolutely everything. Great Family Holiday

The staff are very friendly and helpful 🙂

Well Maintained and great amenities. Pool and the hot tub were well maintained. Great tasting food in the restaurant.

Had a great stay

お部屋は2ベットルームのお部屋に滞在しました。調度品も新しく清潔でとても広くゆっくりと過ごすことができました。 プールは綺麗に清掃されていて、植物の配置も素晴らしく、とても素敵な雰囲気でした！ 唯一、本当に残念だったのは、レストランです。 お食事はまあまあでしたが、サービスがホテルとは思えない悪さです。ウエイターさんは、他のお客様さんと無駄話ばかりして、3組しかいないのに、私達のテーブルだけパンがなかなか配られないなど、放置されること3回ほど。 結局、一つ食事のオーダーが通っておらず、待つこと20分。お詫びにデザートをサービスされるとのことで、気をとりなおすも、何か用意されるのか、出てくるのか待つこと30分。まだかと聞いてみると、好きなものをオーダーしてくれと。そんなこと、一言も最初に言われていない！その間、お皿も下げてくれない…。 朝食も、カウンターの女性は、他のお客さんと話しこんでいて、明らかに無視されていたので、テーブルに座って待ってると、受付をしてないのに勝手に座るなといきなり怒られる。本当にイヤな態度を取られました。ちなみにその時、お客様さんは他一組みだけでスキスキ状態。80を過ぎた親を早く座らせたい気持ちだったのにと、朝から気分が悪くなりました。 海外には子供ころから色々な国に住んでいますが、かつて30年以上も前に味わった、露骨なアジア人への差別を久しぶり思い出し、本当に嫌な気分になりました。

I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.

The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.

Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.

Lovely stay at a first class resort!

The pool was lovely. Two pools actually. Disappointed the lap pool wasn’t heated. Only went in the main pool twice as the water was too cold. I could see other people felt the same.

Many bugs

Un séjour parfait grâce à la gentillesse du personnel, et l’efficacité de la GM. Notre première chambre était bruyante, elle nous a tout de suite changé de chambre, gracieusement. Merci

There are 3 pools and multiple spas, so lots of space to chill out. The pools are by far the best thing about the resort.

Booked a resort view and it overlooked the swamp/mangroves that stunk. The room was filthy with lip gloss and packets of tablets under the couch. The floor was covered in food and dirty as well as having an unpleasant odour. Really unimpressed and disappointed to the point we cancelled our stay and went home.

We stayed in room 310. I spoke with Andrew before we got there and he told me we had a view of the beach. There was no view of the beach we had a view of mangroves with some waterway mudflap. We asked Andrew if we could move rooms as we found it difficult to catch 2 lifts and walk to the other side of the resort with 4 kids and a pram, his response was that unfortunately he needed to look after other guests and could not help with no resolution. I need to add this person has no idea about customer service and should not work in this industry he just repeats himself with ‘unfortunately he can’t help’ as this was his same response when asked for a late check out, his response’I need to look after the other guest and unfortunately I can’t help you and continuously repeats himself with no resolution. I must say it was actually laughable buffet breakfast was not great average at best. The pool was OK. Fairly dirty lots of leaves. This resort is not a 5 star resort I probably wouldn’t rate it a 3 star. I would like to add Kenji at front desk was lovely to deal with and also there was a lovely gentleman at breakfast there this is the only reason why I would give this resort any stars..

Overall it’s a nice hotel, room was clean. But way to many bugs I think for it being a 5 star there shouldn’t be so many mosquitos and other bugs all over the lifts,

Excellent stay, nice resort facilities, clean, prompt staff

Was a disappointed that we could not use the TV. It was locked to the person that owned the room. We couldnt use Netflix, Disney ect. We tryed to put our own account on it but it was locked. Could not ever share to the TV. Normal coffee would have been better than the expresso machine. No salt or pepper in room. Light in room very difficult to shut it out even when curtains where closed. People on top floor neeb to be considert of people under them. We could hear the people upstairs from 7am everyday.