Tom's Court Hotel

So perhaps the service review is harsh, but like most reviews it tends to be the disgruntled whom complain, and 4 days on i am still not over it. First with the room, nothing but praise, kitchen is threadbare being just a microwave but that’s fine if you have no plans to cook. Room is clean with great ambience and design. Bathroom is nice, table for eating, basically the room itself is great. As for my negative, this relates purely to the checkin process and lack of communication, something which financially cost me thousands in lost income due to the requirement that i come back to checkin. The staff did their best to get the room ready before 2pm but were jnable to, which is fine, i understand that and checkin is 2pm. Where i am annoyed is i feel that I should have been told of the 9pm check in close, or even that doors are locked from 8pm, meaning i was waiting for about 3 minutes before being let into thr building. It does say on here that checkin is 2pm-9pm, so i take responsibility for not reading instructions, however if this were made aware to me, i would have waited in the lobby until 3pm in order to make sure i was checked in before leaving. As it stood, no pre checkin paperwork was done, and my bags and all belongings bar the work necessities were in the building, including ID, wallet and passport, meaning I had to leave work early, costing me conservatively about 2k. Room is great, hence the 4 stars, but on general principle will never stay here again

Good hotel and customer service.

Room was decent size, clean, quiet location.

Clean quiet perfect location

This was a nice modern hotel and quiet. The staff is nice and helpful. I would recommend this hotel.

Good clean, quiet economical it really enjoyed it

외부경치 너무좋음

No problems, had a great stay

Great value with a beautiful room with a view over to the Adelaide Hills. Room was very clean had a small kitchenette and everything you need. Tram stop outside door but everything in the central city is also in walking distance. Will stay again.

A comfortable and quiet hotel with nice balcony view of the city and distant hills.

Amazing friendly staff and good location/price! I didn't like the shower with very low pressure and the curtains, and no lid on the toilets but that's my personal opinion, had a good time and i highly recommend this hotel.

Location is excellent Both close to the old and the new

Incredibly helpful front desk service rhat were courteous and helped with bag storage during the day. Room was clean and had a relaxing lighting feel. Very comfortable bed and nice bathroom, have already booked to stay here again.

Comfortable, well appointed room with balcony. Appreciated the early check in. Friendly receptionist (merci a la gentille Mauricienne).

Lovely clean room.. Staff nice and friendly. Very helpful.

Great staff.

We had to pay extra for parking which was a long way from the Hotel. The weekend room cleaners did not do a very good job and need training. Reception staff were polite.

Great position very lovely place to stay.

A pleasant overnight stay at Tom's Court. Excellent location for a City stay.

within walking distance of cbd, rooms were big and clean