Very nice and helpful staff. The room was great, with an amazing view. Be sure to specify that you want a falls view room. We had #1967 and it had an awesome view.

Perfect location for visiting Niagara Falls. The views are phenomenal and the hotel has all the amenities needed. This was our 2nd stay and guarantee we will be back!

Very good

Too noisy at night and no nature day night inside the room.

Great

Less loud people in the room next

Very beautiful hotel with many things to do. Water park, kids arcade, casino, shopping. Great for walking too. Parking was expensive.

Room 674 was terrible - the mattresses are EXCEPTIONALLY worn out. Horrible sleeping experience. we were without bath towels for the day despite requesting from the housekeeping staff twice and main lobby conceriege once - when i checked out, they said i did not inform anyone. overall would not recommend a stay at this place.

Overall a very comfortable stay. Very comfortable beds, well appointed rooms. Fallsview rooms had an incredible view of both American and Horseshoe Falls. In a great location, especially if you/your kids like Clifton Hill. All staff we interacted with were very pleasant, helpful and polite. Being one of the properties attached to the waterpark be prepared for noisy hallways (at any/all times of day). Parents who let their children run wild in the hallways should know better but unfortunately many don’t. We heard very young children running up and down the halls well past midnight. Beware the parking situation. There is a self park option (not at the hotel itself but at the Niagara Casino nearby). The total parking charge (self, not valet) was almost $110 after taxes!!! Having stayed in NF many times, we knew parking could be expensive but that far from the actual hotel we found it to be excessive. They don’t tell you how much parking is at check in, only ask if you require self parking or valet. In fairness to the lovely lady who checked us in, I should have asked but we’ve never paid that much in Niagara Falls!!! Left a very sour mark at the end of a very nice stay. There is a lot next to the Casino where friends parked that was only $20 per day. All in all a great stay. Next time we’ll park elsewhere ; )

Too noisy , we could hear the guest at the next room talking . We liked how it was closed to everything .

The room was clean and neat, the view from the room and location were great. Staff was very helpful with checking in and getting us parked. The breakfast was good. But... It took a while to get a table, the place was noisy from children, the server was not very pleasant. It took a while to get a cup of tea and coffee. We got a smile from our server only when we had to sign the amount of tips to give. Next stay we would definitely skip the hotel's restaurant. Parking is very expensive ($80 per one night). The extra taxes...it should be mentioned during the check in. Super busy elevator ;(

So bad

Washroom faucet broke Near elevator made loud sounds Charged me twice for same room

Front desk services at check in and check out was disappointing!

Couldn’t have a best location and amazing views of the Niagara Falls. Great centric location. The hotel has everything you might need. Great staff.

Perfect place to relax 😌

The linens were dirty. Even the employee who changed the linens saw how dirty it was and when he took the layers, there were stains under hidden. it was a terrible experience for the money that we paid.

I was nice, and a lot of things to do with the kids

The service staff was amazing, from the bell man to check out. Everything was super fine. Thank you !

It was very loud. The people above us were very loud and stomping all night. Parking was listed as $35 on the website, but they said it was $45 plus tax, but didn’t change on the website. The staff were all very friendly and professional.