Aloft Dongguan Songshan Lake

出張で泊まったが、わりといいホテルでした。

全体としてキレイ。

Convenient to my office.

整體來說還是不錯的! 已住過很多次，但卻是感覺到有在下滑的趨勢

安靜、乾淨、購物方便，因為旁邊就商場 缺點大概就是交通不方便吧! 沒地鐵沒大巴，酒店也不會幫忙叫車 還有，老闆換咖啡豆了??咖啡變難喝了!

깨끗하고 좋은 숙소. 호수옆이라 모기가 있어요

環境好！ 服務不錯！

客戶服務很貼心，幫我們解決問題 給10贊

整體來說，很棒，很安靜 商場就在旁邊，要吃要逛旁邊就有 缺點大概就是交通不太方便，酒店或許應該要在交通這方面更用心一點 另外，住宿價格算是偏高了!!

Obviously, it is for Technical guy to stay. Hotel is good and enough.

This is nice hotel indeed. And very comfortable and location is well... and I want to book another day, they are full of guest already. So pity!

洗衣房沒洗衣精，通知2次櫃檯後等了20分鐘才來

Location is great. Vanke Life Plaza is right across the street with supermarket, eatery and shops. There is also a lake/park nearby. Reception staff was friendly and polite. Buffet breakfast is delicious and full of variety both Chinese and western options.

住房舒適，而且清潔人員很盡責且親切，櫃檯服務人員也很用心的解說和服務⋯ 咖啡機是我比較不滿意，容易故障，以及需要等待⋯

因為出差,每個月都會來住宿幾天 這裡就在商場隔壁, 吃飯,看電影都不成問題儼然是個小生活區 對面就是松山湖可以走路運動,推薦來松湖出差的你

1) 已全繳款, 但入住時需要支付 1350 人民幣按金, 商議後才撤回, 服務員態度欠佳。 2) 在回程已 BOOK 中港車返港, 但酒店完全不負責任協調。 我方需自行聯絡旅遊車公司, 導引晚了 1小時上車

Enjoy the breakfast, good selection and changes In main dishes Everyday Surrounding is convenient. Room is big and clean. Bed is comfortable.

This is a comfortable hotel with nice friendly staff who have a good quality of English. However the breakfast could be better and the coffee especially was quite bad. There are plenty of alternative food options just outside the hotel which is handy.

Pros: 1. The staff was excellent (with one mistake, see Cons). The manager was very considerate throughout my stay, and one of her team members walked me over to a noodle house after I asked for a recommendation in the plaza. 2. The gym though not as large as a 5-star was immaculate and air conditioned. 3. The location (which is also a Con) allows for walking around Songshan Lake and is a part of Vanke Plaza, which has a combination of food and services, including a Starbucks, McDonald's, and soon to be KFC. There is a small bar called Ascription, which offers good vibes. Jason is the manager and is a good guy. Cons: 1. The AC, which past reviewers warned about, is inaccurate because it is capped. You can lower it all you want, but good luck with that. In addition, despite the fact that my room was well cleaned, there was also a mildew smell that was pervasive in my room. 2. I was double charged. I prepaid through Hotels.com and explained before and after checkout that I did so. My Chinese was apparently insufficient which is what happens when I didn't use WeChat. Fortunately, Hotels.com returned my pre-payment without too much hassle. 3. Location. My driver could not find the hotel despite providing him with the address in Chinese. In fact, this happened more than once. The hotel though inside Vanke Plaza is around the back past one of the parking entrances. Use Starbucks, and McD's at Vanke as landmarks, but it's a 3-5 min walk from there to the hotel.

一切都很棒，舒適，但7樓的冷氣跟其他樓層相比，較不冷