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Lovely hotel in a great location. All the staff we dealt with were very pleasant and efficient. The breakfast was excellent, both the food and the service. Fortunately we parked in the limited on-site spaces without any problem.

The property is beautiful and the staff were so helpful. The room amenities were generous; dressing gowns, coffee, tea, a biscuit each , and a little bottle of fresh milk in the fridge. Hampton court palace is just across the road

Attentive staff

We needed to be in the area and found The Mitre in a random search via hotels.com. It proved an unexpected gem and we will return with great pleasure. Quiet, comfortable room, good bathroom, super restaurant with lovely menu choices and great views directly across the Thames. Most of all, through the entire business, the people were charming, professional and nothing was too much trouble. Impossible to fault.

A beautiful hotel only surpassed by amazing and attentive staff. Has a fantastic stay and it was made all the more exceptional by the check in staff on arrival! Thank you!

Great Hotel , very cosy 👍

Amazing location across the street from the palace. Parked directly out front. Beautiful rooms. Wine on arrival. Overall, a 100%! Thank you!

Enjoyed the service. The staff were very helpful. Enjoyed the uniqueness of the hotel. Close for shopping and visiting Hampton Court,

Great visit! Special thanks to Ashley and Dave for their hospitality!

I went there for a short break with my dog. The room was perfect with a private walled garden outside my room. I could sit in the garden with a cup of tea every morning. It's perfect for my dog. The staff were friendly. I need to give a shout out to Hannah at the reception who went out of her way to help me at our first night. The hotel is in a great location with beautiful river walk and excellent choices of cafes and restaurants nearby. Most of them are dog friendly. The Hampton Court Palace is just across the road and the hotel gave me complementary tickets to visit the palace. I had a wonderful stay at the hotel and would love to come back.

1.- Despite having the room ready, they were very strict about having to hand it over until 4 pm 2.- There was no soap, shampoo, etc. in the shower 3.- It was very hot inside the room, solution? Open the window

A wonderful warm welcome by reception staff yeahmaking us feel right at home. A lovey Quite room with well appointed amenities.Homemade shortbread was a real treat

Staff were incredible and very welcoming. We really enjoyed our stay and wouldn’t hesitate to book again in the future

Superb location and absolutely fabulous staff on reception, breakfast and the bar. Big shout out to Hannah and the reception ladies, you were all superstars. A hotel with history, but sadly is showing it in places, hence the 4 score. We had room 114, Cartoon gallery with it's own private courtyard. Some issues, carpet in a bathroom?? Showing stains, some issues with carpeting and paint finishes in the room need addressing. Biggest grudges, the parking and breakfast. No one could confirm if we had breakfast included or not, only found out on the second day we were room only. Re-checked through the booking system and there appears no mention of breakfast, so be aware continental will cost you and hot meals are all extra unless you are on a B&B tariff. Secondly parking is limited and first come, first served. Wanted an early get away as my wife was poorly, but unfortunately reception had not obtained the car keys to the car parked behind us. Held us up whilst the owner was tracked down at breakfast. However these issues apart, it was a fabulous stay generally down to the wonderful staff that we had contact with, sorry should have taken more names to name you all. A big thank you for helping make our stay better. Highly recommended.

Superb scenery around the hotel and traditional old English themes throughout. Lovely view of the palace.

Great location exactly what we needed. Good value and friendly staff

The room was spacious, friendly staff and perfect location to visit Hampton Court Palace.

Was very expensive for what you got.

Even though hotel very busy due to Wimbledon tennis on and events at Hampton Court, staff always had time for guests and made our stay extea special.