Perfect location with easy access to town, bus and trains. Rooms a bit dated but clean and had everything you needed. Staff really friendly and helpful. Breakfast excellent.

Room too small to be comfortable, breakfast very good

Lovely say ....if your going to Malvern its the place

Really disappointed with this stay. Would not recommend. It was the last day of a road trip & we really were looking forward to getting here & relaxing. Unfortunately we weren’t informed that there would be a dj in the room underneath ours until 11:30pm! We wouldn’t have chosen to stay above a club or a pub for that reason. It was so loud… we should’ve been in a room further away, not directly above it. Very unfair. The whole of Malvern also had the water shut off Sunday morning so no water for a shower or to brush teeth! The hotel in general was a disappointment. It doesn’t look as nice as the photos, it’s very basic & the rooms are not great & not very clean. Painfully over priced for what you get. I did speak to the receptionist who did offer a discounted stay if we were to return but it’s unlikely.

Lovely hotel with the nicest breakfast we've had in ages. Economy room was compact but had everything we needed.

Lovely location with the Malvern park right beside it, has great views of the Abbey and Malvern, and you can practically roll out of bed and run up to Sugarloaf Hill or the Worcestershire beacon. Breakfast was spot on.

Lovely independent hotel. Fantastic food - we had dinner and breakfast

Food in restaurant was really good, room compact, noisy person above us so disturbed sleep, staff were great and room clean

Location was excellent for a family meet up in Malvern shops, bars etc so close, we didnt eat here in the evening, breakfast was ok bit of choice on buffet altho was boxed cearel. We had a room in the annex at rear which furniture was a bit dated. Bathroom was spotless. Woken in morning by radio on in kitchen which was opposite plus quilt was highest tog rating ever for July we were just too warm. Would have been perfect in winter

It was nice and close to the start of the trail up the hills and close enough to the town centre.

Great location and lovely simple rooms.

Lovely room, nice staff, great breakfast!

The room we were given on arrival wasnt great..dark and hadxa musty smell, like it hadnt been used or aired for a long time. I notified reception and they immediately allocated us a different room which was just perfect, with a view overlooking the Abbey. Amazing staff at this hotel. Breakfast in fantastic and with the addition of tge new lantern terrace at the back its a perfect place to stay.

Calme

Very accommodating staff

Quality dinner in the restaurant, good nights sleep and a very good breakfast. Always enjoy my stays there.

Good service, drinks and food. The room looked a bit tired but was comfortable and clean.

From check in to check out everything was great. Ate at the restaurant on site and the food and service were excellent.

Short 2 day stay, room large and bright, Coffee tray needed some attention, but generally very clean. Bathroom good, lots of very hot water available, shower good. Slightly noisy due to location (road) and single glazing. Good breakfast, didn’t try any restaurant meals

Great food in the restaurant, quiet, and you can walk straight up into the hills from there