Good service, nice food, quiet and clean environment. Recommended. BYE, Expedia is so bad. The hotel name they provided is WRONG. WRONG. WRONG. It’s called 龍泉閣 in Chinese and Japanese as well. oK? Idoit translation by Expedia

My partner and I, from Canada, stayed for one night in November. We loved our large room, with a nice stone bathtub, and a beautiful view of the mountains & the leaves starting to change. We got the 1/2 board with kobe beef, and thought the food and service were excellent. The private bath was lovely, and so was the outdoor onsen. The onsen is open all night, which is good because I feel like this ryokan is a family-focused hotel (when we were at breakfast we were the only table without a baby). Another guest told me that when they visited the onsen there were LOTS of kids playing, which is cute and we love children… but perhaps not the most relaxing experience lol. So we were very happy to learn that the onsen is open all night long. This is an older hotel, some of the features looked a little dated, but we didn’t mind at all. Overall, we loved the experience and would return. Keep in mind that this is definitely a family focussed hotel, and it is located up a steep hill. The hotel offers free shuttles to and from the train station.

This is a beautiful property with great amenities and phenomenal service!! Without a doubt the best service Ive ever received at a hotel.