We had an amazing one night stay. We had a room with a rock garden and open air bath. It was absolutely gorgeous with a breathtaking view of Mt. Fuji. The dinner and breakfast were excellent quality and Keiseki Style. The staff was wonderful and helpful at every turn. We also took advantage of the large hot spring baths and the book able private onsen.

食事が美味しかった、あと、大浴場は良かったのですが、露天風呂の温度が低すぎて、がっかりした。

大浴場が綺麗だった。屋上からの富士山や河口湖の眺めがとても良かった。

This was my favorite hotel of my life

We have the Japanese style with private onsen. We loved it! Wished the check out time was a little later but that view is spectacular! Memories for a life time !

good view and clean

Located on the banks of Lake Kawaguchi, with magnificent views of Mt Fuji. Our room had a partially outdoor bath with a nice view of the mountain. Room was functional and spacious. Extra mattresses and pillows provided. Kaiseki breakfast and dinner provided in the dining room that overlooks the lake were scrumptious. From the hotel, we walked along the banks of the lake to spectacular places including Mt Fuji Ropeway, Yamanashi Gem Museum and the Kawaguchiko Music Forest. Highly recommended.

Our stay was very peaceful and the staff were very kind and explained the hotels process clearly. Very quiet area on the lake with a Lawson and 7/11 about 10-20 minute walk if you are wanting snacks!

This hotel is located by the Kawaguchiko lake. It offers unparalleled views of both Mount Fuji and the Kawaguchiko lake. The hotel is located in a quiet area about 10 minutes drive from the train station. We booked traditional Japanese room with Mount Fuji view and outdoor private bath. The room was very spacious with a separate tatami area, terrace and a private bath. And there was a full unobstructed view of Mount Fuji 🗻. It was sublime and breathtaking. I cannot imagine there could be a better view from a hotel room. Our check-in process was smooth. The staff member spoke good English, escorted us to our room and introduced the features of the room. Throughout our stay the staff at reception and in the restaurant were welcoming and attentive. Public onsen was great. It featured one indoor and two outdoor pools with partial Mount Fuji views. A wide selection of facial and hair products was a nice addition. Dinner and breakfast were served kaiseki style in a restaurant on the second floor. The restaurant served a wide variety of exquisite traditional Japanese dishes including various types of grilled fish. We had an absolutely wonderful time in this hotel enjoying our private bath, public onsen and strolls by the lakes.

Very spacious tatami room, it was clean and comfortable. The open air onsen was also a big highlight, it was large enough to fit 2 people comfortably, and the direction gave a beautiful view of Mt Fuji. The food served at the restaurant was also of good quality and felt healthy with variety. The staff were friendly and very helpful! It was a wonderful stay and we will recommend it to friends and family

Good

Good

The private hot springs and the hot tub in the room

staff was very accommodating and helpful

The room is clean. The staff are polite and helpful.

The room is spacious and suitable for family.

The receptionist did not allow me to keep my luggage in the hotel until the lifting of the hotel front road block due to the Mt. Fuji Marathon Run. I had to argue to explain how difficult it was for me to carry all my luggages after the run with the road block still in force. There was no consideration on the patron runner from the hotel which was mean and should not be allowed to happen. I will never stay in your hotel again.

Went for a 2 day stay couldnt eat there on the same day and restaurant was already fully booked for a reservation on the next day, no microwave in the hotel and no restaurant unless walking about 25-30 minutes in the dark with no sidewalk.

Lovely setting and property and staff.

After traveling and exploring the bustling areas of Ueno park, Ginza, and Odaiba, it was nice to be somewhere tranquil and quiet. My partner and I were happy with coming to this place where nature is plentiful. The public baths were extremely soothing, and we found our stay restful. The hospitality of the staff was warm and welcoming, and it was nice to be next to Lake Kawaguchi so we can bike to the Maple Corridor. Overall, it was a great experience for our first trip to Japan and we’d love to come back to Lakeland Mizunosato in the near future!