Nice rooms, great staff, and wide food selection for breakfast

Terrible location

Staff is excellent. Hotel is very clean but a little older. Beds are very comfortable.

Nice and clea

The hotel itself wonderfull and its enployees are nice and very helpfull people Its location is however isolated. 40-60 minutes to Dubai downtown. Not possible to stay there without having own vehicule or use huge amount of money on taxis/transport

I never write negative reviews but this was the worst experience we ever had in dubai at a hotel

We stayed at this property for 25 days and the house keeping would just make the bed and leave. We demanded that our room should be cleaned daily. We were told that’s only if you checkout as we don’t clean rooms daily for the long term guest. What a stupid excuse. I have travelled my whole life and never heard this before. Please don’t stay here. Trust me you will regret it

This was my worst experience in dubai. I stayed at the hotel for total of 25 days. I paid for their daily resort fee in cash and a few days later I was told I never paid anything and asked to pay again. When I said I need to see the cameras to prove they got scared and apologized. Please make sure you pay for everything by card. They are scammers

If you stay here it’s like witnessing an episode of faulty towers but worse! Awful staff, awful cleanliness, awful location, awful food and fly infested rooms!

Greath place, clean 2 swiming pool

Hotel bien dans l ensemble, c est un peu l'usine mais ça reste correct, petit dejeuner correct

Very pleasant welcome at the reception. Excellent customer service ⭐️⭐️⭐️ Breakfast was ok! Sofabed is not best possible. Very good price / quality

La chambre est tres bien mais le buffet horrible. Il n'y avait pas de fruit complet. Les jus se limité a dus jus d'orange. Les patisseries etaient limite. Pas de valet pour s'occuper des bagages ni même pour garer la voiture. Il n'y avait que la chambre qui etait bien. Et heureusement qu'ils ont anticipé pour la piscine ( dont ils ont louer à lhotel d'à côté ) qui etait en maintenance. Sinon çà aurait été catastrophique.

Wir sind mit dem Hotel und dem Personal sehr zufrieden. Das Hotel war sauber und gut ausgestattet und das Personal war freundlich. Leider liegt das Hotel sehr weit weg von der Stadt, aber mit dem Hotel Bus, Metro und Taxis konnten wir alle Orte problemlos erreichen. Das Frühstück war anders als gewöhnt, aber gut und lecker. Leider wurde uns unser letztes Frühstück verweigert, da wir bereits am Abend ausgecheckt hatten.

Zeer professioneel en vriendelijk personeel. De kamers zijn erg ruim en het hele hotel ziet er nog splinternieuw uit. We hebben heerlijk geslapen in de comfortabele bedden. Het ontbijt in het zuster hotel aan de overkant was indrukwekkend. Heel veel keuze en ook veel warme internationale gerechten. Wij zouden hier zeker nog eens verblijven.

Very good accommodations

The hotel staff were not very responsive. Management although apologetic but lacked any substance to address the list of issues. Issues ranged from smell, to ac not working to shower head to comfort of bed to promising and. It Referred this to hotels.com who also have not responded as promised.

Great location and hotel

Very nice and clean

I booked this reservation for my niece and her family in Dubai. So on the web, it says that the check in is at 3pm, they’ve arrived at 4 pm and was told that the room wasn’t ready and that the check in really is at 4pm. They did not get to the room until 5pm. Also, I paid for breakfast, but they were told they did not have free breakfast. Tried calling the front desk , first it was just ringing, but the web says it’s supposed to be 24 hours. Did I mentioned that I was calling from the US , the 2nd time I called , I was told to call at 8:3am and called the 3rd time and asked to call back at 9:00. I am a member of the Holiday Inn and always been happy with them. There’s no need to purchase breakfast because it always comes free. Maybe only in the states and not in UAE. Also maybe because I booked it in Expedia. Overall the place is very clean. The kids enjoyed the pool. The front desk staff though were very polite. Tried calling Expedia and was on hold forever. I gave up and just sent money to my niece so they don have to pay for breakfast. The stay was supposed to be a present for her kids for Eid.