Booked for a relaxing birthday vacation away from busy life in NY. The day of our arrival (hours before arriving) we were informed that the hot tub isn't working and won't be for at least another week. This was very disappointing because the hot tub was the only reason we booked here. We made the best of it and enjoyed the New River Gorge and it's many hikes. (We very much enjoyed everything, beyond beautiful!) We booked 3 days but ended up leaving the night before checkout due to no means of relaxing with the hot tub down. Probably wouldn't of been able to relax with the neighbors dog barking anyways. Overall happy to of been able to get away for life a bit but disappointed.