Candlewood Suites Georgetown, an IHG Hotel

There was puke on the wall and carpet next to the bed. The room smelled terrible.

The beds are horrible too hard and lumpy need to replace their mattress. Floors were not to clean

Bathroom fixtures in need of repair

no ice. no bar. no restaurant. shower didnt drain. halls smells like cigarettes

Really enjoyed the layout of the room. Separate spacious sitting area with recliner (broken) and sofa bed. Nice size tv as well. Queen bedroom that had doors to close off from kitchen/sitting area. Bed was comfortable. Vanity area with seating in bedroom as well! Tv in bedroom as well. Bathroom was separate from bedroom. It was out by kitchen area. Very cold AC in both sitting area as well as bedroom. Very spacious. If all Candlewoods are set up such as this, this will be our new go to as we travel.

Office chair material was torn. Room phone not working. Remote from another room left in the room so it had to be removed before we could figure out how to use the TV on the right remote. There were no do not disturb signs to let housekeeper know we were still in the room before checkout.

Property is in bad need of cleaning and repairs. The mattress was the worst. The room was clean but the elevator was naughty and the floor had duct tape on it holding the flooring down. Just dirty

No hot water and smelt like smoke.

Tv wasn’t connected had to wait 45 minutes for someone to come fix it. Toilet float wasn’t working properly. Took 20 minutes for water to get hot in shower. Front desk person did a great job but she needs some extra help she’s doing too many roles.

Roaches

Room was clean. Great water pressure in shower and hot water!! No breakfast at this location. Staff is friendly. Easy access to I-35

Room not ready. Ceiling dripping from water leak. Noisy

Relaxing

The staff was great, but once we got in the room that’s where it gets 1 star, the room is infested with roaches around the kitchenette. We went to the store to buy roach sticky pads and I wish I could post the picture of the amount of roaches were stuck on it. It definitely wasn’t worth the price I paid for and the rating is wrong, it should be rated 3 out of 10. It was definitely one of the worst hotels we have stayed in. I hope this review gets posted to help future travelers.

Front desk was very friendly and efficient. The room was clean but had water stains on the ceiling and soap dispenser was coming off the wall. So needs updating. When I made the reservation said last Queen room left at the price. There were only 7 cars in the parking lot both in the evening and next morning so I doubt that. Made the reservation a month in advance and rooms were cheaper the day of arrival. So the value definitely wasn’t there.

Nice hotel and location

Great for blue collar workers staying weeks at a time but not good for families or single women traveling. No ice machine on the property either.

Roach crawled across the bed and freakede out.

The hotel was very clean, front desk very polite, room was nice because there was a full fridge , burners and microwave. Bed was very comfortable.

Horrible