Comfort Suites Natchitoches

The bed was so comfortable I thought about stealing the mattress but it wouldn't fit into my Honda Civic. Ample breakfast Coffee was even decent. Over all 10 out of 10 in meeting my needs.

Our room had a plumbing problem and we had to use the bathroom next to the main lobby and front desk. Because of the short staffing due to the holidays, it took a while to speak with someone about it and when a work order was placed, it wouldn’t be fixed until a couple of days after our checkout date. We also found out that it wasn’t just our room, but multiple rooms on our hallway were having the same problem. Not the best stay for a family of 5 traveling for the holidays. Will definitely do a bit more research for other locations to stay the next time we come to visit family for the holidays.

Night clerk was friendly but the shower has terrible water pressure and he said that's an issue with all the rooms, comforter had some stains, and found a dead bug and a live bug in the bed, not sure what kind they were.

The hotel cancelled our stay saying they were overbooked. I had just spoken to the clerk 10 minutes prior who said he was looking at my key and reservation. We had pay at the property, but they ran the card anyway. We were less than 10 miles away when I spoke to him. When we got there, he was away from the desk. We unloaded everything in the rain. Clerk stated that the internet cancelled. He called a supervisor. We continued to wait. Supervisor would correct the problem. Nope. Overbooked. We have nothing for you. I told him that hotels.com showed another room, a suite, that was even cheaper than what we reserved originally. I showed him where I was charged. He would not listen. He called another hotel to see if they had room. They did. Much cheaper. I am now having to fight the charge as the room was "cancelled" after 3 pm and charged as a cancellable fee. The experience was unprofessional and should not have happened. This experience has soured my Comfort Inn and chains permanently.

Very clean and staff was very helpful

Was super clean, and comfortable. Initial greeting was very pleasant. Breakfast was great. We were very pleased with our stay. Highly recommended.

Friendly, clean, quiet & safe

Great experience

Everyone very plesant

Room is very nice. King room with a couch, large tv, very clean.

First and foremost, my wife and I asked why we had two Billings showing inside my app. The person behind the counter said that second charge was going back on the card when we leave. This was a lie we ended up showing one charge for over $500. Secondly, the beds were extremely too low. We might as well have been sleeping on the floor. I have a disability that prevents me to get close to the ground!! No, I will never go back to any Comfort Inn’s and will get now more things to check from here on!

Great stay besides rude staff member when check in .

Check in Staff

Very nice room and staff, clean as well. There is road construction around the property, that makes is a bit challenging to find the entrance, but I would recommend this hotel anyway. ( VERY comfortable bed.)

I’ve and convenient

The property is nice and the staff was courteous.

Good location right off interstate.

Beds were nice and comfortable. Staff was friendly.

Clean and fresh with no odor of carpet smells of years of neglect. Didn't like the fact that I killed a roach and the tub drain was slow, slow, slow. Egg's we're not good.

I was pleased with my stay. The only small inconvenience was they were not able to clean the rooms each day, but a note was left as a courtesy to notify us.