Extended Stay America Suites Fremont Newark

Our first room was perfect out so I thought, it was a kitchenette. After getting comfortable we began cooking only to discover the electric eye on the stove didn’t work, there was no water pressure in the kitchen sink and the phone in the tin didn’t work. I walk down to the front desk to explain and they switched me into a smaller room. I was able to finish cooking my meal, but later that evening I went to shower and there was no hot water and again very little water pressure. At that point I decided to leave the location all together. Very dissatisfied and I will not go back to that location.

Lady was really rude in the front desk wasn’t able to check in

Not so good ,. Needs cleaning , smelly floors ,. Needs upgrade

It was nice clean and staff very pleasant. Lots of food options in the area and a selection of food at the front desk area.

The heat doesn't work, the staff has a bad attitude, the rented room is too old so everything is damaged and makes loud noise

No dishes nor silverware napkins . Dirty room

Bad attention

On the outside the building is ok, but inside is awful, smells, and needs a lot of remodeling.

I’m deeply disappointed, at some point I felt unsafe, the place was stinky (marijuana) and cigarette smell. There was a altercation in the hallway in front of my room, and what I got when I called the front desk was “what do you want me to to about it” people yelling and banging at walls and doors. I highly suspect they have unhoused people living in there.

This location is clean and a very reasonable price for the San Jose area. Staff was helpful and friendly. I love the option of have a microwave, regular refrigerator and stove top for some light cooking. It also makes the rooms more spacious even if you don't utilize those amenities. I have stayed here many times visiting my family in the area.

The room has a strong smell of food, the bathroom has a smell of smoke, and there are many insects. The room above is directly above the ice machine that runs 24 hours a day and makes a loud noise every two hours. The cleaning staff does not clean the room, and the trash outside the room must be taken to the trash room by the guest. The cleaning staff is very rude. It is not recommended to stay at this hotel.

Cockroaches in my room. The smoke detector was halfway ripped off the ceiling so i don't know if it was working. The room and hallways smelled bad. There's not actually breakfast, just coffee. The place would have been ok, except for the roaches.

I ended up checking out and going to another hotel after two nights. It was just smelly from other people cooking and it was just unpleasant. There was a loud humming noise near our room, and the show had a significant leak the entire time.

Goid place in general for stays work/visit related.

AC didn’t work well, main entrance door was broken. I barely had any sleep.

The manager Amal treated my family and myself abysmally. Knocked at our door in the middle of the night accusing us of smoking, and threatened to call the police if we did not allow her to enter “right this second”. We did not let her in because we were not dressed. We dressed ourselves and stayed up, waiting for the police to arrive. They never did. Long story short. I will NEVER stay at this extended stay again.

Very friendly staff

Staff are poorly trained: rude and unfocused, not to mention no interest to serve anyone and careless about how others think

Overall, the place was extremely blah. The heater in the room didn't work. No shampoo in the bathroom and it was a long walk to the front desk to get some. OK for a quick overnight, but that's about it. Best if you bring an extra blanket for yourself as the heater in the room did not work, would only blow cold air.

I called extended stay America on Farwell in Fremont off of Mowry. +1 (510) 794-9693 I spoke to the front desk & the reservation department told me if I paid with a card that there isn't a deposit. When I checked in, front desk wanted to charge me $100 for incidentals. I told them that when I made the reservation I was told there wasn't a deposit because I've been with my card. Well the front desk wasn't trying to hear it so I called the hotel & Front desk picked up my car and transferred me over to reservations. And in front of the front desk ppl The person over the phone told me that because I paid with a debit card that incidental fee was not Required. So the front desk lady continued by saying oh sometimes it's required and I asked what do you mean sometimes it's required. I guess what I wasn't told over the phone was because the location on Farwell has two facilites, they require a deposit. However all the other spots don't. Which I find annoying because I called to make a reservation for the location on Farwell, so I find it strange that they would forget that detail. I'm completely okay paying an incidental fee however, this booking was for a friend and I wasn't trying to pay more than I already was. So the no incidental fee was 100% why I booked at this location.