It was what I expected.

It was amazing, very friendly staff, clean rooms and quiet area. Definitely will stay again our next trip back.

I decided to stay at the hotel because of the hot tub.. it was out of service. No conditioner in the shower.. the refrigerator was warm and could not adjust the temperature. Lady making things for the breakfast was cranky. It was clean but I wouldn’t of spent so much on a room if I knew the hottub was out..

Cleanliness

Great hotel, remodeled like most Hilton garden inns, almost exactly Great service, the staff was friendly and attentive, the manager Rhesa went out of her way to help us set up a function at the hotel Highly recommend

Lisa at the front desk was polite and made things quite enjoyable. Very good selection for breakfast as well.

Nice rooms, comfy bed and pillows. Great shower and towels. Quiet. Stayed for one night all good.

The night manager was amazing, she took care of us like family!!

It was a great hotel in a bad area

Great location, the property and room were in excellent condition. The room was very comfortable . The staff there were very freindly and very helpful. I will definately stay there again.

It was a perfect time

Clean, spacious and updated room. No complaints about the room, hotel or staff. Staff is friendly and helpful, good continental breakfast. Good location for attending a wedding at Havasu Springs Resort.

Pool didn’t work and laundry facilities didn’t work

Very convenient and comfortable

Staff was friendly and very helpful. Breakfast had great options. Room was spaces and very clean. Enjoyed our stay very much

Check in staff was great, I was able to check in early which was great as I had my 2 month old grandson and 114 degrees. This help so much.

Very clean room super friendly staff, would definitely stay here again.

Thank you for the stay. Definitely will be back.

I been staying here at least twice a months from last 1 yr . This was the first time I experienced such disappointment! My restroom had hairs in bathtub, your hair dryer is a broken old hair dryer (disgusting) there was crumbs in bathroom sink! Worst of all someone a few doors down was smoking some sort of (weed, crack or something) disgusting! Frequently smelling my bathroom ! The heavier female blonde hair at the desk is RUDE!! I’m not understanding what’s the issue here that she has to show she’s miserable to prove she’s stern in here work ethic? She should learn communication skills & treat customers with kindness & respect! The lady with blue color eyes dark hair was just ready to above & beyond with ALL the customers checking in & out ! I recommended a party of (10) to your hotel & they checked in for (4 days ) Everyone stated that night shift blonde hair female was RUDE! & argumentative. I’m no longer recommending this Hotel to any family member or friend. I always had good reason to come back but I’m just DISAPPOINTED! What’s the meaning in taking these type of surveys if the issue is not addressed. I have my home 7 minutes away from your hotel & I can definitely have my guests stay in my home along with myself … however the convenience of attending a family member’s home & casino walking distance was much greater. Little I don’t experience any issues at any Hilton hotel anywhere in the state or the city where I have stayed with my family frequently. First time

Great hotel. Only recommendation is that might be time to replace the matteress. Two different roo.s and my bones ache rhe second night