Motel 6 Palm Springs, CA - Downtown

The property was quieter and cleaner than expected. Pool looked very well taken care of.

This hotel must of used fake photos. The room was dirty, the floor was stained with some pink stuff and a horrible smell came out of the heater when it came on

The HVAC Chiller was "out of order." I was refunded for my stay then booked a room at other Motel 6 nearby.

A lot of homeless around. They come knocking at the door.

affordable

One of the elevators was out of order. There were some sketchy guests.

The check-in was very chaotic and very overwhelming. I gave my ID and credit card at three different times because I needed to use the bathroom first and the second time they said they couldn’t allow me to store my bags so I needed to use the bathroom again and try to combine things since there’s no chairs in the lobby or place to put my stuff down. There was no hot water in the room and the tub had hair in it and the room smelled of smoke and the floors had debris on them. The safety of the motel is questionable - it’s very noisy and a haven for homeless people. And the area at night is a little seedy and leaves a lot to be desired. I think I left something sentimental in the midst of getting oriented checking in at the motel bathroom and I’ve asked the staff to have the manager pull footage to see what happened so I could retrace my steps. And it’s been slow to get an answer.

No air conditioning what so ever

This property is poorly staffed (clerk was in charge with grossly inadequate knowledge of the property and systems), Poorly maintained ... the main elevator was out of service, and obviously for a long time. This required carrying our luggage up 3 flights of stairs ... yes, we are seniors. We tried 3 other rooms, and each had issues. Our final room had a broken A/C so the room was boiling. Had to open window for air ... noisy. The room needed a deep clean ... no pictures on the wall ... bed came from Ikea ... Yes, the room was 'only' $100 ... testament to how badly inflated our currency is. NEVER A MOTEL 6 AGAIN!

Never have any problems always excellent service

When checking in we were told that there will be no electric power from 10pm to 6 am and that we can stay and get 30%off or go to another hotel. We chose to stay. Today we were not given the discount and we were told to contact you. Another issue was that the sink was almost clogged.third issue- there was coffee in the morning, but no cups.

Planned power outage for over 5 hours. Unacceptable this was not disclosed to guests at booking or check in. I need power at night for my breathing machine. I could not stsy there. Numerous inquiries avout a plan or naxk up plan tovstaff were met with shrugs. Considerable effort was made rebooking another hotel that was considetably more than wjat i prepaid seceral months earlier.

The front staff was nice but the room was a bit dirty. The sheets had stains, the floor needed to be vacuumed. Also the AC did not blow out cold air, leading to the room being very stuffy.

Kept hearing a tap coming from the walls, thermostat missing all the buttons. Towels thin as paper towels. Not sure why all these homeless people are hanging there.

Room was not ready for check in on time. Additional time of 4 hours we had to wait to get a room and no support in the front office.

There is nothing I like about this property,even price! It’s a hole in the wall, they don’t even provide a shampoo, very old ran down property

Close to strip

The room not tissue paper, not shampoo…..the price too high. I never will be back this motel

Nice rooms and the friendliest staff keep me returning to the best Motel 6 in the valley. They always give me the royal treatment. I never feel like JESUS and company on Christmas night. Thanks again!! Plenty hot water i love it

Front desk person was very kind.