They made check out 10 am All hotel regular time 11amor 12

Have been a member of Hotels.com for many years, this is the worst place I've ever stayed. Smoke alarm missing batters, front door latch extremely damaged, wall AC pushed inward, mold inside refrigerator, television remote control dirty and very sticking. Health, safety and all other concerns should be investigated before containing your listing of this place. You are committing a great disservice to all hotels.com members by the listing of this location. Have more comments photos to send you. Please contact.

It is a 100 years old motel There is no phone in the room Room service was bad

No smoke dector no service to clean room or towels.smelled strange cockroach in room

tweekers surrounding the hotel and it looks very unsafe. i wouldn't leave anything in my car. check in process took way too long for somebody with a reservation. $80 down the drain i didn't even stay in the hotel room the bathroom was a mess and the base boards were filthy in the entire room. bed felt like cardboard

This place is disgusting. Roaches and bugs everywhere. Do not stay here

The amount of roaches we saw in the room was absolutely mind blowing, unfortunately all the hotels around there were booked out due to a huge event going on in town. Extremely dirty room as well, felt unsafe as well.

I liked the room & the owners were wonderful.

Didnt even let me check in cause of pluming issues

I thought the room was dirty and the floor need to be cleaned. The motel is very rundown.

Roachesin bath, tv not working, bathroom door would not close

Upon check in everything was normal besides being told 70$ over the phone and then asked to pay 75$ and then told cash only. We did end up paying only 70$ with my debit and proceeded to the room— unpacked—showered and went to rest. That’s when we realized there were cockroaches in the bathroom— in the shower, crawling up the toilet while I was literally on it, on the floor... Then going into the room I saw quite a few more— on the floor, the walls, even in my clothes. By now Im just disgusted I ran to the office to see what accommodations would be made for us. We asked to switch rooms and we were told there were NO extra rooms available... uhm ok, so I asked if they could accommodate a free room for the next night due to it being almost 2 AM, again we were told NO. They said they could only refund me RIGHT THEN AND THERE and we would have to leave right away...? I went back to see ifI could handle it, as we had nothing that would b attracting theses awful creatures.I was too afraid to sit in the bed in fear the bugs were in the sheets or covers as well. I saw MORE roaches! I went back and said LETS GO. Instead of refunding cash so I could take it to the next hotel in mind and get a room right away he refused & said ONLY refund it back to my debit, which meant I wasn’t seeing that money for a few days. I had to pack up QUICKLY —while manager stood right outside my room. It was past 3 AM leaving the hotel with ZERO accommodations. Only an inaccessible refund. Thanks.

The place was not fitted with proper windows. So, it was extremely noisy from the road, the I-10 & freight trains running some 18 hrs./day. The worst nightmare were the cockroaches in the room, especially in the bathroom. I located at least 5 of them. When I wanted to show them to the manager / owner, he didn't want to see them & said I know, I know. I'm trying to include a few photos of the wildlife in the room, dead & alive.

Looks like it would be loud and unsure but it’s the exact opposite... quiet and no problems .. everyone around respects each other’s space

Friendly staff. chatted with the owner for a few minutes and he wanted to make sure we were as comfortable as possible during the stay.

The owner was friendly and helpful. The room had a small fridge and microwave and nice AC.

We needed to stay someplace last-minute. It was quick and easy for what we needed and got the job done.

I did not stay at the Ruta. It was a dive.

There was an over powering stench of cheap cleaning chemicals in the office when we checked in and in the room. There was no screen or lock on the bathroom window. The heater/AC unit was too loud to use, we would not have been able to sleep with it on. Easily the worst hotel I have ever stayed at, especially at this price. Even at half the price I paid I would have felt cheated.

My sister and I needed a place to stay and we found RUDA online. Good rates. we loved the place and service and hated to leave. I would recommend to anyone. Staff is very nice met all our needs. thank you